Customer Service Associate Specialist
hace 2 días
We are seeking a highly skilled Customer Service Associate to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with courtesy and quality.
Key Responsibilities:
- Answer incoming calls from domestic customers with courtesy and provide solutions and alternatives according to FedEx's service policy.
- Provide updates on current domestic parcel statuses and basic tracking activities.
- Monitor parcel movement and interpret tracking updates through the internal CRM system.
- Prepare internal and external reports as needed.
- Start pickup, delivery, shipment search, rate quotes, and required exceptions online.
- Assist domestic customers in preparing documentation for shipments.
Requirements:
- One (1) year of customer service-related experience in a service environment/industry.
- Excellent human relations, written, verbal and telephone communication skills.
- Working conditions at home, with good internet connection (full teleworking).
- Flexible schedules (variable schedules).
- Teamwork skills.
- Microsoft Office and computer skills.
- Problem-solving skills.
Estimated Salary: $40,000 - $60,000 per annum, depending on location and experience.
-
Customer Service Specialist
hace 1 día
Xico, México Zebra Technologies A tiempo completoJob OverviewWe are seeking a highly motivated Customer Service Specialist to join our team at Zebra Technologies. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real impact on our customers' experiences.About the Role:This role requires detailed knowledge of Zebra's products and services, as well as...
-
Customer Service Associate
hace 3 semanas
Xico, México Fedex Express Lac A tiempo completoWe are seeking a highly skilled Customer Service Associate to join our team at FedEx Express Latin America and Caribbean Division. This is an exciting opportunity for a talented individual who is passionate about delivering exceptional customer service and support.The successful candidate will be responsible for validating services from H&LH operations,...
-
Customer Service Specialist
hace 2 semanas
Xico, México Lluch Essence A tiempo completoJob Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Lluch Essence in Ciudad de México, México.Job Description:The ideal candidate will be responsible for providing exceptional customer service, managing sales orders, and coordinating with various departments. Key responsibilities include...
-
Customer Service Representative Associate
hace 4 semanas
Xico, México Fedex Express Lac A tiempo completoIn this role, you will be the face of FedEx Express Latin America and Caribbean Division, providing exceptional customer service to our domestic customers. As a Customer Care Representative Associate, you will be responsible for handling incoming calls with courtesy and quality, resolving issues, and ensuring 100% customer satisfaction.**Key...
-
Citi Institutional Customer Service Specialist
hace 2 semanas
Xico, México Citi A tiempo completoJob SummaryThe Citi Institutional Customer Service Specialist is a pivotal role within our organization, focusing on delivering exceptional customer service to external clients in conjunction with the Customer Service team. As an intermediate-level position, this individual will be responsible for addressing client issues and providing ongoing support.
-
Senior Cruise Customer Service Specialist
hace 2 semanas
Xico, México Marriott Vacations Worldwide A tiempo completo**Job Overview:**Cruise Vacations Worldwide is seeking a highly skilled and experienced Senior Cruise Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our members, addressing their concerns, and ensuring their satisfaction.Estimated Salary: $55,000 -...
-
Customer Success Associate
hace 2 días
Xico, México Gigamon A tiempo completoGigamon is a leading provider of network visibility and analytics solutions. We are seeking an exceptional Customer Success Associate - Value Realization Specialist to join our team in Mexico City.Job Summary:We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience.About the Role:The Customer Success Associate - Value...
-
Customer Service Operations Specialist
hace 3 semanas
Xico, México Optiworks, Inc. A tiempo completoAbout the RoleThis exciting position offers a unique opportunity to join our team as a Customer Service Operations Specialist. In this role, you will be responsible for managing customer orders, generating invoices, and collaborating with various departments to ensure seamless operations.ResponsibilitiesManage customer orders from receipt to delivery,...
-
Senior Customer Service Specialist
hace 3 semanas
Xico, México Celanese International Corporation A tiempo completoCelanese International Corporation offers an exciting opportunity for a talented Senior Customer Service Specialist to join our team. In this role, you will play a critical part in ensuring exceptional customer service and maintaining strong relationships with our clients.As a Senior Customer Service Specialist, you will be responsible for providing timely...
-
Customer Service Experience Specialist
hace 3 semanas
Xico, México City Unscripted A tiempo completoAt City Unscripted, we are seeking a talented Customer Service Experience Specialist to join our dynamic team. This is an exciting opportunity for a proactive individual with a passion for travel to engage with people from around the world and provide exceptional customer service.We offer a competitive salary of $80.00 - $84.00 per hour, with expected hours...
-
Customer Service Specialist
hace 3 semanas
Xico, México Red Bull A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. This role will be responsible for ensuring seamless supply chain execution and customer satisfaction.Key ResponsibilitiesManage logistics capacities and related resources to ensure timely delivery of products to customers.Proactively engage with key customers to...
-
Customer Service Representative Specialist
hace 4 semanas
Xico, México The Functionary A tiempo completoAbout The FunctionaryWe are a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise customers.Our mission is to empower customers to get the help they need when they need it. We have handled over 5 million support requests, delivering market-leading customer satisfaction scores.Job DescriptionWe are...
-
Customer Service Associate
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completo**Job Overview**Marriott International, Inc. is a world-renowned hospitality company seeking an exceptional Customer Service Associate to join our team.**Estimated Salary:** $45,000 - $65,000 per yearAs a Customer Service Associate at Marriott International, you will be responsible for providing top-notch service to guests and colleagues alike. Your primary...
-
Customer Service Representative Associate Expert
hace 2 semanas
Xico, México Fedex Express Lac A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative Associate to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, providing solutions to their queries, and ensuring timely resolution of their...
-
Customer Service Specialist
hace 4 semanas
Xico, México Pepsico A tiempo completoAbout the JobPepsiCo is a leading beverage and convenient foods company with a diverse portfolio of brands, including LAY'S, DORITOS, CHEETOS, GATORADE, PEPSI, and QUAKER. Our products are enjoyed by consumers over one billion times a day in more than 200 countries and territories worldwide.As a Customer Account Specialist, you will play a critical role in...
-
Customer Support Specialist
hace 2 días
Xico, México Bruker A tiempo completo**About the Role**We are seeking a highly organized and customer-focused Customer Support Specialist to join our Service Agreement Sales team at Bruker. In this key role, you will provide administrative support to the sales team and customers, ensuring seamless service agreement administration.Key Responsibilities:Track and respond to all incoming requests...
-
Customer Service Specialist for Luxury Travel Experiences
hace 4 semanas
Xico, México Perfetto Traveler A tiempo completo**Job Overview**We are seeking a highly skilled Customer Service Specialist to join our team at Perfetto Traveler. In this role, you will be responsible for delivering exceptional customer service to our discerning clients, ensuring their every need is met and exceeded.Key Responsibilities:Respond to emergency phone calls and provide timely assistance
-
Customer Service Lead Manager
hace 3 días
Xico, México Avantor A tiempo completoAbout the Role:As a Senior Customer Experience Manager at Avantor, you will lead a team of Customer Service Associates to drive productivity and quality standards. You will be responsible for developing and implementing sales enabling strategies, utilizing collaboration across the business and process improvement initiatives. Your primary focus will be on...
-
Customer Experience Associate
hace 2 días
Xico, México Zebra Technologies A tiempo completoAbout the RoleWe are seeking a highly detail-oriented and organized individual to join our Order Experience team as a Customer Experience Associate. As a key member of the team, you will be responsible for accurately entering new product and/or service contract order data into our system, ensuring data accuracy and process adherence. This role requires...
-
Customer Service Operations Coordinator
hace 3 semanas
Xico, México Dechra Pharmaceuticals Plc A tiempo completoAbout Dechra Pharmaceuticals PlcWe are a global specialist in veterinary pharmaceuticals, dedicated to delivering high-quality products and exceptional customer service.