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Customer Success Professional
hace 2 meses
At Mission Inbox Inc, we're seeking a highly skilled Customer Success Executive to drive our customer service operations forward. As a key member of our team, you'll be responsible for delivering exceptional support to our clients, ensuring their needs are met with precision and care.
Key Responsibilities:
- Quoting and Order Entry: Generate accurate and timely quotes for customers, leveraging sourcing pricing from various vendors to ensure competitive and precise proposals.
- Inside Sales and Customer Inquiries: Assist with inside sales efforts by identifying opportunities for upselling and cross-selling, while providing exceptional service to both new and existing clients.
- Technical Drawings and Part Number Building: Read and interpret technical drawings to accurately build part numbers and ensure product specifications meet customer requirements.
- Project Management and Vendor Sourcing: Oversee and coordinate various customer projects, ensuring timely delivery and adherence to quality standards, while sourcing and evaluating pricing from different vendors.
Benefits:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Dynamic and collaborative work environment
- Exposure to leadership roles and responsibilities in Sales Operations and Marketing
Requirements:
- Proven experience in a customer service or inside sales role, preferably within the corrugate box manufacturing industry
- Excellent English communication and interpersonal skills, with a focus on delivering outstanding customer service
- Demonstrated project management capabilities, with an ability to manage multiple tasks and priorities efficiently
- Proficiency in sourcing pricing from various vendors and handling detailed quoting processes
- Sharp analytical skills and a problem-solving mindset, with a keen eye for detail
- A proactive, self-motivated attitude with a commitment to continuous improvement and learning
Why Mission Inbox Inc?
We're a dynamic and innovative company that values our employees' growth and development. If you're looking for a challenging and rewarding opportunity to grow your career, we'd love to hear from you.