Customer Success Advocate
hace 11 horas
Gigamon is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing organization, you will be responsible for ensuring our customers achieve their desired business outcomes.
Key Responsibilities- Develop and maintain strong relationships with our customers to understand their business goals and objectives.
- Work closely with our Sales and Channel Partners to ensure alignment and provide information on new opportunities and customer outcomes.
- Lead focus assisting the account and support teams with key escalations.
- Partner closely with our Renewals teams to ensure subscription revenue retention, renewal rates, and reduce churn.
- Collaborate cross-functionally with our Sales, Channel Partners, Product Management, Engineering, Professional Services, Education Services, and Technical Support teams to deliver an exceptional customer experience.
- A relevant Bachelor's degree or equivalent experience.
- Deep understanding of value drivers in recurring revenue business models.
- Analytical and process-oriented mindset.
- Excellent communication and presentation skills.
- Working knowledge of the cybersecurity, cloud, and networking markets.
Gigamon offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Success Advocate
hace 4 semanas
Xico, México Nutanix A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Representative to join our team at Nutanix. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for our clients.Key ResponsibilitiesAdvise customers on...
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Customer Success Advocate
hace 4 semanas
Xico, México Nutanix A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Representative to join our team at Nutanix. As a key member of our Customer Success organization, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for our clients.Key ResponsibilitiesCollaborate with...
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Customer Success Advocate
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Xico, México Promote Project A tiempo completoCustomer Success SpecialistWe are seeking a highly skilled Customer Success Specialist to join our team at Promote Project. As a key member of our customer-facing team, you will be responsible for ensuring customer satisfaction and delivering exceptional support to our clients.Key Responsibilities:Respond to customer inquiries and requests via Zendesk and...
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Customer Success Advocate
hace 4 semanas
Xico, México Gigamon A tiempo completoAbout GigamonGigamon, a certified Great Place to Work, empowers the world's leading organizations to run fast, stay secure, and innovate. Our elastic visibility and analytics fabric closes the cloud visibility gap, enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire hybrid cloud network,...
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Customer Success Advocate
hace 1 día
Xico, México Gigamon A tiempo completoAbout the RoleGigamon, a leader in cloud visibility and analytics, is seeking a highly motivated and customer-centric Customer Success Associate to join our team. As a key player in our Customer Success Team, you will be responsible for ensuring our customers achieve their desired business outcomes by providing exceptional support and guidance throughout...
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Customer Success Advocate
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Xico, México Nutanix A tiempo completoAbout the RoleNutanix is seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for Nutanix customers.Key ResponsibilitiesAdvise customers on maximizing the...
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Customer Success Manager
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Xico, México Cisco Systems A tiempo completoJob Title: Customer Success ManagerAt Cisco Systems, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Experience organization, you will play a critical role in helping our customers achieve their business and technical goals.Key Responsibilities:Drive software utilization and value realization, leading...
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Customer Success Strategist
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Customer Success Professional
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Xico, México Remote A tiempo completoAbout RemoteWe're a fully remote company, and all our positions are available to work from anywhere. No relocation required.Job DescriptionWe're seeking a skilled Customer Success Manager to join our Customer Experience team. As a trusted advisor and advocate, you'll build and grow long-term relationships with our customers, driving business growth and...
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Customer Success Director
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Xico, México Cerby Inc. A tiempo completoAbout Cerby Inc.Cerby Inc. is a leading provider of cloud application security solutions. Our mission is to empower businesses to securely share access with others and utilize cloud applications to their full potential.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will...
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Customer Service Advocate
hace 4 semanas
Xico, México Nutanix A tiempo completoCustomer Service AdvocateWe are seeking a highly skilled and dedicated Customer Service Advocate to join our team at Nutanix. As a key member of our support organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle all process and systems-related support requests, including...
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Customer Success Account Manager
hace 4 semanas
Xico, México Metamap A tiempo completo**About the Role**A Customer Success Account Manager at MetaMap is responsible for developing long-term relationships with customers to promote retention and loyalty. Your primary goal is to work closely with customers to ensure they are satisfied, growing, and getting value from our services.As the customer's first point of contact and advocate, you will...
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Customer Success Manager
hace 4 semanas
Xico, México Salesforce A tiempo completoAbout the Role**Job Category: Customer Success****About Salesforce:**We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.Role Description:The Customer Success team within Signature...
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Customer Success Advocate
hace 1 mes
Xico, México Samsara A tiempo completoWe work with a diverse range of industrial companies, including commercial transportation, oil and gas, and large-scale food producers. Our goal is to help these businesses thrive and grow through strategic partnerships and innovative solutions.Key Responsibilities:Develop and maintain strong relationships with key decision-makers at our partner...
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Customer Success Specialist
hace 4 semanas
Xico, México Outreach A tiempo completoAbout the RoleAt Outreach, we're committed to building a diverse and inclusive team that can drive customer success. As a Customer Success Consultant, you'll play a critical role in guiding our customers throughout their Outreach journey, focusing on removing barriers to product adoption and health.Key ResponsibilitiesDevelop and execute proactive outbound...
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Customer Success Representative
hace 12 horas
Xico, México Dilitrust A tiempo completoCustomer Success RepresentativeAt DiliTrust, we're on a mission to revolutionize the way legal departments work. As a Customer Success Representative, you'll play a critical role in ensuring our clients achieve their goals and get the most out of our products.About the RoleWe're looking for a highly motivated and results-driven individual to join our...
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Customer Success Specialist
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Xico, México Rarible, Inc. A tiempo completoJoin Rarible, Inc. as a Customer Success SpecialistWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Rarible, Inc. As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and managing day-to-day customer requests via our ticket system (Zendesk) and social media channels...
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Customer Success Manager
hace 4 semanas
Xico, México Mindbody A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Mindbody. As a key member of our Customer Success Team, you will be responsible for ensuring our small and medium-sized business (SMB) customers achieve their desired outcomes with our software.Key ResponsibilitiesDrive software adoption and optimization for new...
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Customer Success Specialist
hace 4 semanas
Xico, México Refinitiv A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our Customer Success team, you will play a critical role in ensuring the successful renewal of our customers' contracts.Key Responsibilities:Support Customer Success Managers in operational activities and renewal processCollaborate with customer...
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Customer Success Manager
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Xico, México Teradata A tiempo completoAbout the RoleAt Teradata, we're empowering businesses to make better decisions with our cloud analytics and data platform. As a Customer Success Manager, you'll play a critical role in driving growth and customer satisfaction in the banking industry.Key ResponsibilitiesDevelop and execute account strategies to drive engagement, adoption, and success...