Customer Service Representative
hace 2 semanas
The Ria Contac Center Operator plays a pivotal role in the company's operations, serving as a liaison between customers and the organization. This individual is responsible for taking orders for money transfers, bill payments, and providing assistance to customers regarding general information about products, locations, exchange rates, and prices over the phone.
Key responsibilities include:
- Providing exceptional customer service via telephone, ensuring that all interactions are professional and courteous.
- Utilizing effective listening skills and telephone etiquette to support customers.
- Handling phone transactions for money transfers, bill payments, and telephone top-ups, while providing adequate information to customers.
- Developing an effective approach to handle telephone tasks efficiently.
- Understanding the impact of attitude on handling calls professionally.
- Effectively managing job stress and handling situations with upset customers.
Schedule and Overtime Expectations
This position requires flexibility with regards to working hours, including weekends, holidays, and night shifts. Additionally, there may be expectations for overtime support as required by the operation.
Work Environment
The work environment is 100% office-based.
Requirements
To excel in this role, candidates should possess excellent language skills in both Spanish and English, as well as strong communication and computer research skills.
Salary Information
The estimated annual salary for this position ranges from $30,000 to $40,000, depending on location and experience.
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoJob Title: Customer Service RepresentativeAbout the Role:Mitsubishi Electric Automation, Inc. (MEAU) is seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering outstanding service...
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoAt Mitsubishi Electric Automation, Inc. (MEAU), we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and professional communication with our customers, resolving customer inquiries and issues efficiently, and providing exceptional customer...
-
Customer Service Representative
hace 3 días
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (Meau) A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mitsubishi Electric Automation, Inc. (Meau). As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate order fulfillment, and supporting regional sales personnel and field...
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking a highly skilled Customer Service Representative.**Key Responsibilities:**A. Process and manage order-related activities for distributors efficiently.B. Identify opportunities for process improvements and implement changes that enhance customer satisfaction and operational efficiency.C. Maintain daily...
-
Customer Service Representative II
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoAbout Mitsubishi Electric Automation, Inc.Mitsubishi Electric Automation, Inc. (MEAU) is a leading provider of automation solutions and products. We are seeking an experienced Customer Service Representative II to join our team in providing exceptional customer service and support.Job SummaryThe Customer Service Representative II will be responsible for all...
-
Customer Service Representative II Position
hace 4 días
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (Meau) A tiempo completoAt Mitsubishi Electric Automation, Inc. (Meau), we are seeking a skilled Customer Service Representative II to join our team.About the JobThe Customer Service Representative II will be responsible for order fulfillment from entry to billing, supporting customers, sales and field service technicians. This role requires delivering excellent customer service...
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Fedex Express Lac A tiempo completoOverviewFedEx Express Lac is a leading global logistics and transportation company, recognized for its commitment to innovation, technology, and customer satisfaction.We are seeking a highly motivated and skilled Customer Service Representative - Logistics Coordinator to join our team in the Americas region.
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Maxcess A tiempo completoJob Summary:We are seeking a skilled Customer Service Representative to join our team at Maxcess. In this role, you will be responsible for providing exceptional customer service to internal and external customers.About the Role:The successful candidate will have excellent organizational skills, proficiency in Microsoft Office, and strong communication...
-
Customer Service Representative
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Nutreco A tiempo completoKey Responsibilities:As a Customer Service Representative at Nutreco, you will be responsible for providing exceptional customer service and support to our clients. This includes:Supporting and initiating follow-up actions by contacting customers and informing them about products to contribute to effective customer communication.(Re)negotiating contracts...
-
Chemical Sales and Customer Service Representative
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ellsworth Adhesives S. De R.L. De C.V. A tiempo completoCompany OverviewEllsworth Corporation, a global industry leader in specialty chemicals and equipment distribution, is seeking an experienced Chemical Sales and Customer Service Representative to join its team at Ellsworth Adhesives.
-
Senior Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completoEaton, a leading global technology company, is currently seeking an experienced Senior Customer Service Representative to join their Corporate Sector division.**Job Summary:**This role involves providing exceptional customer service and support to internal and external stakeholders, ensuring timely and efficient resolution of customer inquiries and...
-
Customer Service Liaison
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Seco Tools A tiempo completoCustomer Service Representative Role at Seco ToolsWe are a people company in the machining business, providing tools that help build planes, trains, automobiles, and everything else around us. As a Customer Service Representative, you will be the first interface to customers, providing world-class service and support.Key Responsibilities:Handle customer...
-
Customer Service Representative
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoOverviewRia is a leading financial services company that provides innovative solutions for individuals and businesses. As a Customer Service Representative - Check Verification Specialist, you will play a critical role in ensuring the accuracy and security of our customers' transactions.
-
Customer Service Representative Specialist
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoWe are seeking a dedicated and enthusiastic professional to join our Customer Services team at Ria in El Salvador as a Customer Service Representative Specialist.Job Description:In this role, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues related to transactions. Your main...
-
Customer Service Representative
hace 2 meses
Santiago de Querétaro, Querétaro de Arteaga, México Trouw nutrition A tiempo completo**Key Responsibilities:** Manage customer relationships and provide exceptional customer service to ensure customer satisfaction and loyalty. Process and manage customer orders, including monitoring, replenishing, and entering order data into automated systems. Provide product information, answer customer questions, and resolve customer complaints in a...
-
Customer Service Representative Specialist
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Michelin A tiempo completoAbout MichelinMicheelin is the leading tire company dedicated to improving mobility through sustainable manufacturing and marketing of tires and services for various vehicles. We also offer digital support services, travel guides, and maps.Headquartered in Clermont-Ferrand, France, our company operates globally with 111,200 employees across 170 countries....
-
Customer Service Representative
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoJob SummarySeeking a highly skilled Customer Care Coordinator to join our team at Mitsubishi Electric Automation, Inc. (MEAU). This individual will be responsible for all aspects of order fulfillment, including order entry to billing, and providing exceptional support to customers and internal stakeholders.Key ResponsibilitiesCustomer ServiceProvide timely...
-
Customer Service Ambassador
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoJob OverviewRia Money Transfer is a leading global money transfer company committed to providing exceptional service excellence and reliable remittance payment services. As a forward-thinking organization, we're seeking an enthusiastic Customer Care Representative to join our friendly team in Mexico.
-
Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking a skilled professional to fill the role of Customer Service Representative.**Job Overview:**We are committed to delivering exceptional customer experiences and driving business growth through efficient order management. As a Customer Service Representative, you will play a critical role in meeting or...
-
Money Transfer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoWe are seeking a highly skilled and experienced Money Transfer Service Representative to join our team at Ria, a leading money transfer company.Our ideal candidate will possess excellent customer service skills, with the ability to handle an average of 40 calls daily in a fast-paced call center environment.The successful candidate will be responsible for...