Front Desk Associate
hace 1 día
We are seeking a skilled and enthusiastic Guest Experience Specialist to join our team at Courtyard Queretaro. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner
- Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations
- Complete reports and maintain accurate records to ensure seamless operations
- Deliver quality meals and share knowledge of the local area to enhance the guest experience
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills, with a focus on providing exceptional guest service
- Ability to lift up to 25 pounds and move around the hotel with ease
- High school diploma or equivalent required, with a focus on hospitality or a related field
Marriott International is an equal opportunity employer, committed to diversity and inclusion in the workplace. We believe in hiring a diverse workforce and sustaining an inclusive culture that values and respects all employees. With over 330 managed locations in more than 20 countries, Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Join our team and find your world at Courtyard by Marriott.
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