Bilingual Telemarketing Representative

hace 5 días


Zapopan, Jalisco, México Csc Solutions A tiempo completo

Job Summary:

Csc Solutions is seeking a highly motivated and results-driven Bilingual Telemarketing Representative to join our team. As a key member of our sales team, you will be responsible for contacting potential customers in the California region to inform them about our home improvement services.

Responsibilities:

  • Contact potential customers to inform them about our home improvement services.
  • Understand customer requirements and direct them to the appropriate service.
  • Generate leads by setting appointments for the field sales team.
  • Enter and update customer information in the database accurately.
  • Maintain records of calls and note useful information.
  • Handle customer queries and concerns professionally, preserving the company's reputation.
  • Go the "extra mile" to meet lead generation targets and facilitate future sales.

Qualifications:

  • Proven experience as a telemarketer or similar sales/customer service role.
  • Proven track record of successfully meeting sales quotas preferably over the phone.
  • Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
  • Excellent communication and presentation skills.
  • Proficient in English and Spanish.
  • Skilled in negotiation and dealing with complaints.
  • Persistent and results-oriented.
  • Patient and able to handle customer rejection.
  • High school diploma.

Benefits:

  • Bonus for attendance.
  • Bonus for productivity.
  • Bonus for punctuality.

Requirements:

  • 1 year of experience in telemarketing (desired).
  • Full-time employment.


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