Bilingual Telemarketing Representative
hace 5 días
Job Summary:
Csc Solutions is seeking a highly motivated and results-driven Bilingual Telemarketing Representative to join our team. As a key member of our sales team, you will be responsible for contacting potential customers in the California region to inform them about our home improvement services.
Responsibilities:
- Contact potential customers to inform them about our home improvement services.
- Understand customer requirements and direct them to the appropriate service.
- Generate leads by setting appointments for the field sales team.
- Enter and update customer information in the database accurately.
- Maintain records of calls and note useful information.
- Handle customer queries and concerns professionally, preserving the company's reputation.
- Go the "extra mile" to meet lead generation targets and facilitate future sales.
Qualifications:
- Proven experience as a telemarketer or similar sales/customer service role.
- Proven track record of successfully meeting sales quotas preferably over the phone.
- Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Excellent communication and presentation skills.
- Proficient in English and Spanish.
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented.
- Patient and able to handle customer rejection.
- High school diploma.
Benefits:
- Bonus for attendance.
- Bonus for productivity.
- Bonus for punctuality.
Requirements:
- 1 year of experience in telemarketing (desired).
- Full-time employment.
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