Billing Operations Associate

hace 5 días


Ciudad de México, Ciudad de México Celanese Corporation A tiempo completo

Key Responsibilities:

The Billing Operations Associate will assist the Americas Billing team for designated sectors, providing essential support to a group of Customer Service Representatives, Logistics, Accounting, IT, Tax Team, Auditors, and Team Leads. Key activities will encompass:
- Generating billing documents for various sales organizations.
- Processing invoices in accordance with revenue recognition and Title Transfer regulations.
- Ensuring that billing documents are accurately created and promptly posted to the accounting system.
- Overseeing the distribution of invoices and tracking the effectiveness of outputs within SAP and other systems, if applicable.
- Diagnosing billing discrepancies and coordinating corrective measures with IT and Customer Service Representatives as necessary.
- Conducting post-billing procedures (billing cancellations).
- Managing, executing, and documenting Sarbanes-Oxley controls related to billing.
- Facilitating closing activities to adhere to established financial deadlines.
- Verifying that all billing documents comply with revenue recognition guidelines.
- Ensuring compliance with country-specific billing regulations.
- Setting up and maintaining billing outputs.

Required Qualifications:

Essential:

- Minimum of 1 year of experience in customer service or administrative/accounting roles.

- Proficient communication skills in both spoken and written English and Spanish.

Preferred Qualifications:

- Skills in troubleshooting and problem-solving.

- Experience with SAP, particularly in the Order to Cash module.

- Familiarity with SAT for billing processes.
- Ability to cultivate relationships.
- Team-oriented mindset.
- Capacity to manage high-pressure situations.
- Positive attitude and adaptability to change, including the ability to navigate rapidly shifting priorities based on customer demands.
- Advanced time management skills with the ability to self-manage incoming requests and obligations based on deadlines and business/customer needs.
- Experience working in an international team environment.
- Proficiency in MS Office applications.



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