Global Customer Experience Leader
hace 3 semanas
About the Role
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- As a Senior Manager - Service Delivery in Mexico City, you will lead teams to achieve goals and motivate employees.
Your Key Responsibilities
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- Support managers to resolve issues and ensure quality customer experience.">
- Act as one with the team to create a positive work environment.">
The Ideal Candidate
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- You have 3+ years of call center or customer service industry experience.">
- You hold a Bachelor's Degree or equivalent.">
- You possess leadership skills, data analysis and interpretation abilities, and excellent communication skills.">
- You are able to mentor managers to achieve company and client goals while addressing employee-related issues.">
About TTEC
">TTEC is an equal opportunity employer and proud to build a diverse and inclusive workforce that reflects the communities we serve. We make customers happy by combining humanity and technology to power exceptional customer experiences.
">What We Offer
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- A global team of lifelong learners guided by our company values.">
- An inclusive culture and community-minded organization.">
- A great compensation package, performance bonus opportunities, and benefits.">
- Ongoing support for your career and professional development.">
Salary: $60,000 - $80,000 per year depending on qualifications and experience.",
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