Global Customer Experience Leader

hace 3 semanas


Xico, México Ttec A tiempo completo

About the Role

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  • As a Senior Manager - Service Delivery in Mexico City, you will lead teams to achieve goals and motivate employees.
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Your Key Responsibilities

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  • Support managers to resolve issues and ensure quality customer experience.">
  • Act as one with the team to create a positive work environment.">
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The Ideal Candidate

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  • You have 3+ years of call center or customer service industry experience.">
  • You hold a Bachelor's Degree or equivalent.">
  • You possess leadership skills, data analysis and interpretation abilities, and excellent communication skills.">
  • You are able to mentor managers to achieve company and client goals while addressing employee-related issues.">
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About TTEC

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TTEC is an equal opportunity employer and proud to build a diverse and inclusive workforce that reflects the communities we serve. We make customers happy by combining humanity and technology to power exceptional customer experiences.

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What We Offer

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  • A global team of lifelong learners guided by our company values.">
  • An inclusive culture and community-minded organization.">
  • A great compensation package, performance bonus opportunities, and benefits.">
  • Ongoing support for your career and professional development.">
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Salary: $60,000 - $80,000 per year depending on qualifications and experience.",



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