Customer Experience Manager for Enhanced Service Delivery

About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Customer Service team in Mexico - Interlomas. This is an excellent opportunity for a seasoned professional to drive service excellence and contribute to the success of our business.

Key ResponsibilitiesAs a Service Delivery Manager at Videojet, you will be responsible for executing service growth plans based on our three pillars: Performance, Growth, and Efficiency. You will prioritize and implement service activities to fulfill maintenance contracts and service-level agreements using our Priority 1 and Priority 2 policy. Your goal is...

Job DescriptionWe are seeking an experienced Customer Service Delivery Manager to join our team in Mexico. As a key member of our organization, you will be responsible for leading the activities of the sales team for the DrivePro part and D4 division in Mexico.The ideal candidate will have a Bachelor's degree in Mechanical or Electrical engineering or...

The Senior Customer Service Operations Manager plays a pivotal role in driving process improvement and excellence within the Customer Service Function at Citi. This intermediate position is responsible for resolving complex problems and performing in-depth evaluations of processes, procedures, and standards to optimize service delivery.**Key...

Job OverviewWe are seeking a seasoned professional to manage the Oracle Support relationship with designated large accounts or small numbers of medium accounts.The ideal candidate will represent customers as a single point of contact within Oracle, maximizing the use of Support Services, driving high degrees of satisfaction and referenceability, and...

Citi is a leading global bank with operations in over 160 countries. As a Senior Customer Service Operations Manager, you will be responsible for managing a team of customer service representatives to provide exceptional service to external clients.**Job Description:**The role involves overseeing the daily activities of the team, ensuring that they are...

SAP Enterprise Cloud Services (ECS) is a business unit within SAP that provides cloud-hosted infrastructure and application management services to customers worldwide.The ECS organization is focused on delivering high-quality services to its customers, with a strong emphasis on customer satisfaction and success.As part of ECS, the SAP Enterprise Cloud...

Be the Spark That Brightens Days and Ignites Your Career">TTEC, a global leader in customer experience technology and services, is seeking a highly motivated Customer Experience Manager to join our team in Mexico City. As a Service Delivery Manager, you will play a key role in leading, mentoring, and coaching your team to deliver exceptional customer...

Job SummaryWe are seeking a Senior Customer Experience Manager to join our team in Mexico City. As a key member of our leadership team, you will be responsible for leading and mentoring a team of customer experience professionals.About the RoleIn this role, you will work closely with our Director, Service Delivery to develop and implement strategies to...

Company Overview:NTT DATA is a leading IT services provider that helps organizations navigate their digital transformation.About the Role:We are seeking an ITIL Service Delivery Manager to join our team in Mexico. The successful candidate will be responsible for overseeing and administering ITIL-based service support and technical account management.Key...

SAP SE is a leader in enterprise software, providing solutions for businesses to work efficiently and effectively.**Job Overview:**We are seeking a Cloud Solutions Delivery Manager to oversee the delivery of contractual agreements and services for SAP cloud customers. The ideal candidate will have a strong background in technical consulting and...

Customer Experience Leadership RoleAt Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we seek an experienced Senior Customer Experience Manager to lead our Customer Experience efforts in Mexico.The ideal candidate will have a strong background in customer experience, program management, and data-driven strategies. Key responsibilities include:Acting...

**Job Overview**We are seeking a highly motivated Senior Account Manager to join our team at Ecovadis. In this role, you will be responsible for managing a portfolio of customer and partner relationships while maintaining a high level of satisfaction and engagement with our service and tools.About the Role:Liaise between customers and internal teams to...

Overview: Nsc Global seeks a seasoned professional for the position of Customer Experience Director. This role is located in the US and requires a unique blend of technical expertise and leadership skills.Salary: The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience.Job Description:This role involves overseeing...

Unlock your leadership potential as a Customer Experience Leader, Service Delivery Excellence with TTEC. Based in Mexico City, you'll be part of a dynamic team that brings humanity to business.At TTEC, our purpose is clear: we make customers happy. As a key player in this mission, you'll support and motivate managers to drive customer satisfaction, quality,...

About the Role">Are you a motivated leader looking to make a difference in customer experience? We're seeking a Service Delivery Manager to join our team in Mexico City. As a key member of our operations team, you will be responsible for leading and mentoring a team of customer service representatives.">About the Team">Our team is passionate about delivering...

**About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...

Job Summary:We are seeking a highly skilled Customer Service Operations Manager to oversee daily customer services operations and ensure timely delivery of shipments.Main Responsibilities:Oversee daily customer services operations, monitoring level of service provided and ensuring timely delivery of shipments.Monitor all inbound and outbound shipments,...

About UsTTEC is a global company that helps businesses build customer experiences through technology and humanity. We partner with leading brands to provide exceptional service to millions of customers every day.Job OverviewWe are looking for a Customer Experience Manager to join our team in Mexico City. As a manager, you will be responsible for leading a...

American International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...