Strategic Business Operations Director

hace 1 mes


Ciudad de México, Ciudad de México WBL California, LLC A tiempo completo
About WBL California, LLC

We are a U.S.-based company with a 100% remote workforce, offering a unique opportunity to work remotely.

Job Overview

The Business Management department is responsible for developing policies and procedures across all areas of the company. Team members collaborate with management and staff in every department to create and implement policies, streamline workflow and processes, monitor Service Level Agreements (SLAs), develop efficient tracking and reporting, and provide organizational support to the business unit.

We are seeking a highly skilled Strategic Business Operations Director to manage projects and initiatives aimed at improving efficiency within our Operations teams.

Key Responsibilities:
  • Develop communications, policies, procedures, forms, and reporting for various business units.
  • Lead and manage a team of analysts to execute related deliverables.
  • Streamline communication and workflow with Production departments.
  • Draft Standard Operating Procedures (SOPs) and implement/monitor SLAs.
  • Recommend optimal staffing and reporting lines based on workflow and volume.
  • Draft and implement policies, procedures, and training materials.
  • Collaborate with department heads to identify requirements, monitor progress, and manage milestones and Key Performance Indicators (KPIs).
What We Offer:

An estimated salary range of $120,000 - $180,000 per year, depending on experience.

A dynamic and innovative work environment with opportunities for growth and development.

Competitive benefits package, including health insurance, retirement plan, and paid time off.



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