Customer Service Representative

hace 2 días


Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo

Tech Mahindra De México, S. De R.L. De C.V. is seeking a highly skilled and bilingual individual to join our team as a Customer Service Representative. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in English and Spanish.

**Job Summary:**

We are looking for a motivated and customer-focused individual to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner.

**Responsibilities:**

* Handle customer inquiries and resolve issues in a timely and professional manner
* Provide solutions to customer problems and concerns
* Maintain accurate records of customer interactions
* Collaborate with internal teams to resolve customer issues
* Meet or exceed customer satisfaction targets

**Requirements:**

* 6 months of experience in a call center environment
* High School Diploma
* Fluency in English and Spanish
* Excellent communication and problem-solving skills

**What We Offer:**

* Competitive hourly rate
* Comprehensive benefits package
* Fully paid training
* Opportunity to work in a dynamic and fast-paced environment

**Work Schedule:**

* Monday to Sunday, 7AM - 7PM
* 8 hours of operation plus 1 hour break

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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