Bilingual Service Desk Specialist

hace 1 semana


Monterrey, Nuevo León, México Sequoia Connect A tiempo completo

Sequoia Connect is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. Our client's robust strategies, passionate teams, and global culture rooted in innovation and automation drive their success.

We're on a journey of metamorphosing customer experiences by leveraging our industry-leading delivery and execution model. This model is built around the strategy— Automate EverythingTM, Cloudify EverythingTM, Transform Customer ExperiencesTM.

The digitally empowered workforce represents various nationalities, comprising 19,833 employees, and lives the company's philosophy of 'customer success, first and always'. In 2020, the company reported a global revenue of USD $845.04 Mn.

About the Role:

We are currently searching for a Bilingual Service Desk Specialist English & German to join our team.

Responsibilities:

  • Provide high-quality customer support to clients via phone, email, and chat.

Requirements:

  • Proven experience in a Service Desk or technical support role.
  • Advanced proficiency in both English and German (oral and written).

Location: On-site in Monterrey or Saltillo

If you meet these qualifications and are pursuing new challenges, apply now to start your career with Sequoia Connect. Explore all our job openings | Sequoia Career's Page.



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