IT Support Specialist with Technical Expertise

hace 4 días


Monterrey, Nuevo León, México Excis Compliance Ltd A tiempo completo

Overview

We are seeking an experienced IT Support Engineer to deliver top-notch technical support in a fast-paced, hybrid environment at Excis Compliance Ltd.

Key Responsibilities

The ideal candidate will provide on-site technical support for Windows and Mac systems, troubleshoot and resolve issues for mobile devices, including iPhones, iPads, and Android platforms. They will also deliver exceptional customer service with clear, professional communication and collaborate with cross-functional teams to ensure seamless operations.

Requirements

To succeed in this role, candidates should have a minimum of 3 years of IT support experience, with at least 2 years in a hybrid Windows and Mac environment. Proficiency in configuring and troubleshooting mobile devices (iPhone, iPad, Android) is essential, as well as experience with helpdesk operations and remote support tools. Strong organizational and documentation skills are also required, along with familiarity with administrative tools and system configuration in both Windows and Mac ecosystems.

Benefits

This freelance opportunity offers competitive daily pay, the chance to work on meaningful projects with a global team, and the flexibility to enhance your technical expertise in a collaborative environment. You will have the opportunity to maintain your independence while being part of a dynamic team that values professionalism and problem-solving skills.

Salary Estimate: $25-$35 per hour, based on industry standards and location. This estimate may vary depending on qualifications and experience.



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