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Customer Care Coordinatior

hace 2 meses


Ciudad de México, Ciudad de México Schneider Electric Global A tiempo completo
  • Direct customer support
  • Point of contact for order management issues and escalations
  • Communicate issues, identify process gaps, and/or improvements with the team
  • Commercial Team, Local Logistics and Supply Chain lLanning direct contact
  • Follow up closely on delivery schedule
  • Daily follow up to KPIs
Qualifications
  • SAP Knowledge (desirable)
  • Strong verbal and written communication skills
  • Able to deal with stressful situations & multiple conflicting priorities
  • Fluent in English, both verbal and written, is required
  • Excel knowledge
Schedule: Full-time
Req: 008YZW