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Customer Care Coordinatior
hace 2 meses
- Direct customer support
- Point of contact for order management issues and escalations
- Communicate issues, identify process gaps, and/or improvements with the team
- Commercial Team, Local Logistics and Supply Chain lLanning direct contact
- Follow up closely on delivery schedule
- Daily follow up to KPIs
- SAP Knowledge (desirable)
- Strong verbal and written communication skills
- Able to deal with stressful situations & multiple conflicting priorities
- Fluent in English, both verbal and written, is required
- Excel knowledge
Req: 008YZW