Key Account Manager
hace 7 meses
The Role:
Improve the management of the Key Account customer. Promote closer monitoring of the Key Account sales team to ensure sales activities and compliance with KPIs.
Responsabilities:
- Maintain adequate interaction with the product, marketing, credit & collections and logistics team.
- Create cooperation and interaction between product sales and the CTS organization to ensure operational excellence and superior customer experience
- Increase market share and customer share profitably
- Strengthen using C4C as the available resource and powerful tool so that the team can meet the established objective (revenue per seller). Promote it at the management level as a tool to guide decision-making and business development analysis.
- Assume full responsibility for the results in Key Accounts clients, considering the expenses associated with the sales process and meeting pre-established targets.
- Focus on organic growth by increasing market share by prospecting for new clients.
- Guarantee the implementation of the Way to Market and coordinate direct and indirect channels to guarantee maximum presence in the market
- Improve sales efficiency (revenue per salesperson) with the proper utilization of C4C and the right approach to competency development
- Analyze lost orders and create a learning organization based on this intelligence to ensure we increase our hit rate (win more orders) sustainably
- Guarantee the correct service of assigned Key Account clients, creating strategies for direct and indirect channels to guarantee maximum presence and adequate service and increased Customer Share participation. Focus on exploring all opportunities in the various OFA product lines. Coordinate orchestrated actions in the different regions of the territory to guarantee that the actions are carried out in the different plants distributed throughout the national territory.
- Draw attention to price management to align our value offering with local market conditions and increase our CGP.
- Increase customer satisfaction by monitoring customer feedback through NPS survey.
Tipo de puesto: Tiempo completo
Salario: $40,000.00 - $50,000.00 al mes
Horario:
- Lunes a viernes
- Turno matutino
Prestaciones:
- Aumentos salariales
- Automóvil de la empresa
- Caja de ahorro
- Descuento de gimnasio
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Servicio de comedor con descuento
- Servicio de gimnasio
- Teléfono de la empresa
- Vales de despensa
Tipos de compensaciones:
- Bono anual
Pregunta(s) de postulación:
- ¿Cuáles son las cuentas clave que haz tenido a tu cargo?
- ¿Cuáles son los principales logros que destacarías en tu trayectoria comercial?
- ¿Haz tenido gente a tu cargo?
- ¿Cómo describirías tu estilo de liderazgo?
Lugar de trabajo: Empleo presencial
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