PeopleSoft Technical Support Specialist
hace 3 semanas
Job Summary:
We are seeking a highly skilled Senior Support Engineer to join our team at Oracle. As a key member of our support organization, you will be responsible for providing technical expertise to customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) for the resolution of problems related to the installation, maintenance, and use of Oracle products.
Key Responsibilities:
- Provide technical support to customers, OEMs, and VARs for Oracle products
- Develop and maintain in-depth knowledge of Oracle products and platforms
- Collaborate with cross-functional teams to resolve complex technical issues
- Act as a technical interface for customers, OEMs, and VARs
Requirements:
- University degree in a technical field or equivalent experience
- 4+ years of relevant working experience, preferably 2+ years with Oracle/PeopleSoft products
- Prior experience in providing technical customer support
- Technical experience with Application Engines, SQRs, PeopleCode, and troubleshooting/debugging
Preferred Qualifications:
- General understanding of ERP products (FMS, SCM, HCM, CRM) and exposure to associated systems and software
- Technical skills in relational databases (Oracle, SQLServer or DB2), operating systems (Microsoft Windows, UNIX, Linux or AS400), programming languages, web technologies, and analytical approach to troubleshooting
About Us:
Oracle is a global leader in enterprise software and cloud computing. We are committed to helping our customers succeed in a rapidly changing business environment.
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