Technical Account Manager Associate II, Google Cloud Consulting Expert

hace 5 días

Ciudad de México, Ciudad de México Google Inc. A tiempo completo
About the Role

We are seeking a highly skilled Cloud Transformation Specialist to join our team at Google Inc. as a Technical Account Manager Associate II, Google Cloud Consulting. In this role, you will play a critical part in helping customers successfully adopt Google Cloud products and services.

Key Responsibilities
  • Accelerate Customer Adoption: Lead the implementation journey, providing technical guidance and managing timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for Customer Needs: Advocate for customer needs to overcome adoption blockers and drive new feature development, leading across multiple work streams and teams to maintain customer momentum.
  • Develop Strategic Roadmaps: Develop relationships with stakeholders to understand customer business needs, develop strategic roadmaps, and lead quarterly business reviews, executing sessions to better understand business and technical needs.
  • Plan for Customer Events: Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
  • Develop Best Practices: Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
About Google Inc.

Google Inc. is a global company that accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

What We Offer

At Google Inc., we are proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

We are a global company, and in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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