Customer Service Representative with English Proficiency
hace 2 semanas
As a Customer Service Representative at Lsa Recruit, you will play a vital role in ensuring customer satisfaction and loyalty.
We are seeking an experienced Bilingual Customer Service Agent to join our team in Azcapotzalco, Mexico. The successful candidate will possess excellent communication skills, both written and verbal, in English (B2 or higher level) and Spanish.
Key Responsibilities:- Engage in retention efforts to ensure customer satisfaction and loyalty.
- Resolve billing issues efficiently and effectively.
- Utilize cross-selling techniques to promote additional products or services.
- Provide exceptional customer service to address inquiries, concerns, and complaints.
- A competitive salary package of $18,000.00 per month.
- A comprehensive training program to enhance your skills and knowledge.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment that encourages growth and success.
- Full-time position with regular working hours from Monday to Friday.
- An 8-hour daily schedule.
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