Customer Service Representative

hace 2 semanas


Naucalpan de Juárez, México At&T Mexico A tiempo completo

**Key Responsibilities**:

We are seeking a skilled Customer Service Representative to join our team. As a Bilingual Collections Specialist, you will be responsible for providing exceptional customer service and resolving account issues in a timely and professional manner.

**Key Qualifications**:

To succeed in this role, you will need:

  • Advanced conversational English skills to communicate effectively with U.S. customers
  • Personal computer experience with Microsoft Windows and Office
  • Previous experience in customer care, billing, collections, or similar roles is highly desired
  • Ability to work 40 hours per week during operation hours from 7:00 am to 9:15 pm CST, Monday to Friday
  • Ability to work in the office 100% of the time

**Benefits**:

As a valued member of our team, you will enjoy a range of benefits, including:

  • Monthly base salary: MXN$18,225 (before taxes)
  • Monthly grocery vouchers: MXN $1,519 every 14 days
  • Monthly restaurant vouchers: MXN $1,216 every 14 days
  • Life insurance
  • Vacation days, plus three personal days, onsite medical, and more
  • 50% discount on five lines of AT&T Wireless service

**Training and Development**:

We offer comprehensive training and development opportunities to help you grow and succeed in your role. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

**Equal Employment Opportunity**:

AT&T is an equal employment opportunity employer and welcomes applications from diverse candidates.



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