Customer Experience and Event Manager
hace 1 día
We are seeking a seasoned professional to oversee the development of processes for tracking and measuring the impact of program experiences.
Responsibilities include managing full event production, driving the creation of post-event reports, and conducting retrospectives to identify areas for improvement. Collaboration with internal teams is crucial to align event objectives with organizational goals.
The ideal candidate will have 5+ years of experience in program/project management or a related field, with 3+ years of experience in event management for large-scale events. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team.
Salary: $85,000 - $110,000 per year, depending on location and experience.
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Customer Experience Associate
hace 2 meses
Guadalajara, Jalisco, México Helpware A tiempo completo**About Helpware**:We’re a technology-driven company with a global presence, providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.**Position...
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Sales and Customer Experience Representative
hace 1 mes
Guadalajara, Jalisco, México At&T Mexico A tiempo completoOverviewAt AT&T Mexico, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Sales and Customer Experience Representative, you'll play a vital role in helping us achieve this goal.Salary and BenefitsWe offer a competitive monthly base salary of MXN 17,000 (before Taxes) and the opportunity to earn a...
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Customer Experience Specialist
hace 4 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoAbout UsAt Helpware, we believe that putting people first is the key to delivering exceptional results. Our company culture revolves around prioritizing employee satisfaction, which in turn enables us to provide high-quality service to our clients.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you...
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Guadalajara, Jalisco, México Continental A tiempo completoAbout the RoleWe are seeking a skilled Quality Assurance and Customer Success Manager to join our team in Guadalajara - Periférico. As a key member of our quality function, you will be responsible for ensuring exceptional customer experiences and driving quality improvements across our operations.Key ResponsibilitiesCoordinate quality activities, including...
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Customer Experience Ambassador
hace 2 semanas
Guadalajara, Jalisco, México Nextiva A tiempo completoAbout the RoleWe're seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Ambassador. This role is perfect for someone who excels in providing exceptional service, building strong relationships, and driving customer satisfaction.Key ResponsibilitiesProvide top-notch customer support through inbound and outbound...
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Customer Experience Specialist
hace 4 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoHelpware is a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals leverages empowered teams, innovative solutions, and technologies to deliver best-in-class services.About the Role:We are seeking an experienced Customer Experience Specialist to join our Helpware team in Guadalajara,...
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Customer Success Manager
hace 4 semanas
Guadalajara, Jalisco, México Palo Alto Networks A tiempo completoPalo Alto Networks, a leading cybersecurity company, is seeking an experienced Customer Success Manager to join our team. With a strong focus on customer satisfaction and retention, this role plays a critical part in driving business growth and success.About the Role:The Customer Success Manager will be responsible for ensuring customer satisfaction with our...
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Ecommerce and Digital Experience Manager
hace 1 mes
Guadalajara, Jalisco, México Italic A tiempo completoUnlock Your Potential in EcommerceWe are seeking a highly motivated and skilled ecommerce professional to join our dynamic team at Italic. As an ecommerce and digital experience manager, you will play a pivotal role in driving the growth and success of our online retail business.About the Role:Develop and implement strategies to improve website conversion...
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Customer Experience Specialist
hace 1 mes
Guadalajara, Jalisco, México Valce Talent Solutions A tiempo completoPosition OverviewThe Client Success Partner oversees a portfolio of accounts, ensuring an exceptional customer experience by measuring NPS, net revenue retention, referrals, and product usage indicators.This role is the key contact point for customer relationships on Diligent products, performing hands-on account management activities and collaborating with...
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Customer Experience Associate
hace 4 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoWe are seeking a highly skilled and customer-focused Customer Experience Associate to join our team. As a representative of our client's brand, you will be responsible for providing exceptional support to customers through various channels.Key Responsibilities:Resolve customer inquiries and issues in a timely and professional mannerProvide personalized...
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Customer Experience Ambassador
hace 7 días
Guadalajara, Jalisco, México Helpware A tiempo completoAbout Us Helpware is a technology-driven company that provides customer experience and operational support for modern companies.We have offices in the USA, Ukraine, Mexico, and the Philippines.Salary Estimate: $45,000 - $60,000 per annum (dependent on experience)Job Description:Deliver personalized and memorable experiences for our clients and...
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Customer Experience Champion
hace 1 semana
Guadalajara, Jalisco, México Nextiva A tiempo completoJoin Nextiva and redefine the future of customer experiences.We're changing the game with a conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.Our culture is forward-thinking, customer-obsessed, and built on an unwavering belief that connection fuels business and...
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Customer Experience Representative
hace 3 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoAbout HelpwareWe are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. Our purpose is to provide best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Guadalajara, Mexico Team is growing, and we're looking for experienced Customer Support...
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Customer Experience Lead
hace 1 mes
Guadalajara, Jalisco, México F5 A tiempo completo**Company Overview:**F5 is a people-centered organization that strives to make a positive impact on the lives of our customers and their customers. We foster a diverse and inclusive community where each individual can thrive.**Job Description:**We are seeking an experienced Service Delivery Manager to join our Support team in Guadalajara, Mexico. As a key...
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Customer Experience Specialist
hace 2 semanas
Guadalajara, Jalisco, México Salesloft A tiempo completoAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Salesloft. This is an exciting opportunity for a self-motivated professional who loves solving complex problems and providing exceptional support to our clients.ResponsibilitiesThe successful candidate will be pivotal in delivering an outstanding customer experience by...
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Customer Experience Liaison
hace 1 mes
Guadalajara, Jalisco, México Helpware A tiempo completoAbout HelpwareWe're a company that prioritizes people over profits. Our mission is to revolutionize the outsourcing industry by putting employee satisfaction at the forefront of our operations.What We DoAs a leading player in management consulting, our client delivers top-notch solutions to their clients worldwide. We're proud to be part of their team,...
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Senior Business Development Manager
hace 1 mes
Guadalajara, Jalisco, México Administrative Manager A tiempo completoOur company is a leading player in the chemical industry, with a strong presence in the market.The estimated salary for this position ranges from $70,000 to $100,000 per year, depending on experience and qualifications.Job Description:We are seeking an experienced Administrative Manager to join our team. As a key member of our organization, you will be...
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Senior Customer Experience Strategist
hace 4 semanas
Guadalajara, Jalisco, México Nextiva A tiempo completoJob DescriptionWe are seeking a highly skilled Senior Customer Experience Strategist to join our team at Nextiva, a leading provider of cloud-based communication and collaboration solutions. As a key member of our customer experience team, you will be responsible for driving business growth through exceptional customer service, strategic planning, and...
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Senior Customer Experience Specialist
hace 4 semanas
Guadalajara, Jalisco, México Endeavor A tiempo completoAs a Senior Customer Experience Specialist at Endeavor, you will play a pivotal role in driving customer success and adoption of our sales engagement platform.The ideal candidate will have a strong background in customer-facing roles, with experience in managing complex customer relationships and developing tailored solutions to meet their needs.You will...
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Dedicated Customer Experience Associate
hace 1 mes
Guadalajara, Jalisco, México Betterwho A tiempo completoAbout the RoleWe are seeking a highly skilled Dedicated Customer Experience Associate to join our team at Betterwho. As a key member of our customer support team, you will be responsible for handling high volumes of customer inquiries and providing exceptional service.Key Responsibilities:Provide timely and effective resolution to customer issuesUtilize...