Patient Support Center Performance Excellence Expert

About the Role:This is an exceptional opportunity to lead a team of analysts in delivering outstanding Contact Center performance. As Patient Services Operations Manager, you will be responsible for managing people, processes, and tools that drive patient support center excellence.Your Key Responsibilities:Meet and exceed performance metrics, operations...

Job Summary:As a key member of the Novartis Patient Support team, the Float Senior Supervisor will report to the Director of Operations Mexico. This role will support the daily operations of the PSC Program Management teams, responsible for providing specialty end-to-end case management services for multiple brands and roles. The successful candidate will be...

Novo Nordisk Mexico is seeking a highly motivated and experienced Senior Patient Engagement Manager to lead the development and implementation of innovative patient support programs.About the RoleManage the 'Nuevo Yo' program and corporate and PSP call centers to ensure a high-quality patient experience.Develop, implement, and lead initiatives that promote...

Job SummaryWe are seeking a highly organized and detail-oriented Claims Support Specialist to join our team at Optumus, a leading healthcare technology company. This is a full-time position with a competitive salary and comprehensive benefits package.About Us:Optumus offers a wide range of services to medical practices and hospitals, including patient...

Job DescriptionWe are seeking an exceptional Patient Recruitment Associate to join our team at ICON plc. This entry-level role is a fantastic opportunity for individuals who are passionate about clinical research and have excellent communication skills.About the Role:Fulfill an integral role in supporting ICON's growth and success by encouraging patients to...

About Thermo Fisher Scientific Inc.We are a world-leading company that empowers customers to drive innovation, accelerate research, and improve healthcare outcomes. As a global science leader, we strive for excellence in everything we do with our core values of Integrity, Intensity, Innovation, and Involvement guiding us forward.- Patient Payment Process...

Data Center Networking Expert Job DescriptionWe are seeking a highly skilled Data Center Networking Expert to join our team at Cisco Systems. As a key member of our Customer Experience team, you will be responsible for designing, implementing, and optimizing Cisco leading-edge technologies for our largest networks and high-profile customers worldwide.Key...

We are seeking a highly skilled Patient Safety Training Specialist to join our team at Novo Nordisk in Mexico City. As a key member of our Clinical, Medical & Regulatory department, you will play a vital role in ensuring the safety and efficacy of our products.**Job Overview**This is an exciting opportunity for a motivated professional with experience in...

At ICON, we are a Clinical Research Organisation driven by a mission to advance and improve patients' lives.We foster an 'Own It' culture based on four core values: Accountability & Delivery, Collaboration, Partnership, and Integrity.In our vision, we aim to be the partner of choice in drug development. This is why we're looking for talented individuals who...

About the RoleWe are seeking a skilled Senior Patient Support IT Business Analyst to contribute to creating consistency and traceability between user requirements, functional specifications, and testing & validation.The ideal candidate will support validation and testing as appropriate, ensuring adherence to Security and Compliance policies and procedures...

Our company, Optumus MDT, is seeking a skilled Medical Call Center Representative to join our team. As a Medical Call Center Representative, you will be the first point of contact for patients and will play a vital role in providing exceptional customer service and support.Key Responsibilities:Answer phone calls and respond to inquiries from patients in a...

We are seeking a highly skilled Software Support Expert to join our team.As a Software Support Expert, you will play a critical role in driving continual service improvement and innovation in productivity, software quality, and reliability. You will be responsible for monitoring and analyzing business operational and technical key metrics, effectively...

At Icon Plc, we're driven by a passion to advance and improve patients' lives. Our diverse teams enable us to become a better partner to our customers, and we're committed to delivering excellence at every touch-point.We foster an inclusive environment where everyone feels valued and empowered to make a meaningful impact. As a Clinical Research Coordinator -...

Tata Consultancy Services is seeking a highly skilled Database Administrator and Performance Tuning Expert to join our team. This role will be based in [location] and requires an estimated salary of $120,000 - $180,000 per year.As a Database Administrator and Performance Tuning Expert, you will be responsible for designing and implementing database...

About the Job:Optumus MDT is seeking a medical support specialist to join their team in Mexico City. The ideal candidate will have previous experience working in a call center environment, preferably with USA-based customers. This role will require proficiency in MS Office and excellent communication skills in both English and Spanish.Responsibilities:Answer...

At American Express, we empower our colleagues to lead the way in delivering exceptional customer experiences. As a member of our Global Center of Excellence team, you will play a crucial role in supporting our Global Service Network.We're looking for an experienced Analyst-Operations professional who can demonstrate strong collaboration and partnership with...

We are seeking a skilled Optimization Specialist to join our team as a Performance Testing Expert. This is an exciting opportunity for an individual to work closely with our clients, designing and implementing performance test plans that ensure the optimal performance of their systems.As a key member of our team, you will be responsible for creating detailed...

**Unlock Technical Excellence as a Performance Test Specialist at Zurich Insurance**At Zurich, we're committed to delivering exceptional service to our customers. As a Performance Test Specialist, you'll play a vital role in ensuring the technical excellence of our services.**About the Role**We're seeking an experienced Performance Test Engineer with a...

Company OverviewWood Mackenzie Limited is a leading data and analytics business for the renewables, energy, and natural resources industries. Our company provides unparalleled breadth and depth of coverage, backed by over 50 years' experience. We have a team of over 2,400 experts operating across 30 global locations, enabling customers to make informed...

Eficasia is a renowned brand that embodies style and elegance, connecting customers worldwide with exceptional service.**About the Role:**We are seeking an experienced Customer Support Specialist and Technical Expert to join our team. This role offers a unique opportunity to be part of something extraordinary and provide top-notch support to our valued...