Market Operations Director

hace 2 días


Veracruz, Veracruz-Llave, México Unilever Brazil A tiempo completo

About Unilever Brazil

Unilever Brazil is a leading consumer goods company that aims to create a better business and a better world. We are committed to improving the lives of our consumers and the communities around us.

Job Purpose

The Market Operations Director for the Commercial Experience team will be responsible for leading the end-to-end processes of the service, driving continuous improvement, and ensuring discipline across the 3 Tiers in North America. This role will also involve driving cost-saving projects across Procurement, Finance, and Service Lines.

Main Responsibilities

  • Lead and operational manage the R2R, StP & SCFS teams comprising approximately 20 people.
  • Lead Procurement, Finance, and Business engagement in the NA Cluster, including being an integral part of the Cluster's Finance Leadership Team.
  • Drive effective and comprehensive Joint Business Plans between the Cluster and UniOps – including effective delivery and performance management against the same.
  • Deploy and deliver global & local cost reduction and process improvement projects with strong governance.
  • Maintain the controls discipline and hygiene in clusters while supporting Control Services Teams & Corporate Controller teams to improve the country capabilities in terms of risk management & mitigation.
  • Integrate the Service Lines to ensure that all global and regional services are delivered to the business in accordance with agreed service levels and performance targets.
  • Foster close relationships with the Service Lines to ensure tight integration and harmonized ways of working as part of the wider Global operating model.
  • Act as the escalation point for significant day-to-day issues or problems in the Market Cluster(s)/business area.
  • Perform continuous feasibility & business case analysis for any opportunities of transition & transformation activities for the Clusters in scope.


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