Customer Support Liaison
hace 2 meses
About This Role:
HighLevel Inc. is seeking a skilled Customer Support Representative to join our team. As a remote opportunity, this position requires applicants residing in Mexico. We are looking for a dedicated individual with strong technical aptitude, analytical skills, and excellent customer service attitude.
Responsibilities:
- Act as a technical resource to our customer base for HighLevel's suite of software features.
- Troubleshoot product issues and provide exceptional customer service.
- Work directly with other support team members to resolve customer issues.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Establish priorities and communicate rationale and timeframe clearly to customers.
- Suggest articles to the knowledge base to promote self-help for our customers.
- Be readily available to assist customers via Zoom video calls and address their questions or concerns.
Requirements:
- 2+ years of prior technical support experience in a product-based organization.
- Strong technical aptitude, analytical, and troubleshooting skills.
- Excellent customer service attitude and the ability to be a team-player.
- Fluent in English and demonstrated verbal and written communication skills.
What We Offer:
At HighLevel Inc., we value diversity and are committed to inclusive hiring/promotion practices. We foster an environment where employees can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way.
-
Customer Support Liaison
hace 2 meses
Xico, México Nielsen A tiempo completoJob OverviewWe are seeking a skilled Customer Support Liaison to join our team at Nielsen. As a key member of our support team, you will be responsible for providing world-class assistance to customers, ensuring their needs are met and issues are resolved promptly.About the Role:Provide exceptional customer service through various channels, including phone,...
-
Customer Support Liaison
hace 4 semanas
Xico, México Feverup A tiempo completoFeverup, the leading global live-entertainment discovery tech platform, seeks a skilled Customer Support Liaison to join our team in Mexico City. With a clear mission to democratize access to culture and entertainment, we aim to empower creators and event organizers to reach new audiences.This role offers an exciting opportunity for individuals who thrive in...
-
Customer Service Liaison
hace 1 mes
Xico, México Sagan A tiempo completoSagan is seeking a skilled Customer Service Liaison to provide exceptional support to our customers remotely. This role offers a competitive salary of $45,000 per year, along with opportunities for growth and advancement.Key Responsibilities:Routing calls to the correct team member or department efficiently.Following up with customers to ensure all issues...
-
Client Support Liaison
hace 1 semana
Xico, México Intugo A tiempo completoCompany Overview:">We are Intugo, a company dedicated to providing exceptional customer service and support. Our team is passionate about delivering outstanding results and building strong relationships with our clients.">Job Summary:">We are seeking a highly motivated and detail-oriented Client Support Liaison to join our team. As a key member of our...
-
Customer Support Liaison Professional
hace 9 horas
Xico, México Abb A tiempo completoCompany Overview">Abb is a global leader in the transformation of society and industry, driven by a clear goal of diversity and inclusion. We welcome and celebrate individual differences, embracing a journey towards a more productive and sustainable future.">Your Responsibilities">You will support the implementation, delivery, and continuous improvement of...
-
Sales Support Liaison
hace 2 meses
Xico, México Shell A tiempo completoJob OverviewThe Sales Support Liaison plays a pivotal role in Shell's franchised channel, overseeing complex sales processes and facilitating collaboration among various teams.Main ResponsibilitiesSupporting sales analysis to identify opportunities for growth and improvementCoordinating marketing deliveries and ensuring timely executionReconciling...
-
Zone Health Liaison
hace 6 días
Xico, México Siemens Digital Industries Software A tiempo completo**About Siemens Digital Industries Software**We pioneer breakthroughs in healthcare, pushing the boundaries of what's possible to help improve people's lives around the world. With a global team of 66,000 dedicated employees across more than 70 countries, we strive to create better outcomes and experiences for patients.**The Role: Zone Healthcare...
-
Customer Service Liaison Specialist
hace 6 días
Xico, México Citi A tiempo completo**Job Overview**:Citi, a global financial institution, seeks a highly skilled Customer Service Liaison Specialist to join its team. This role is responsible for facilitating seamless transactions and providing exceptional customer experiences.**Salary Range:** $60,000 - $80,000 per annum, depending on location and experience.**Responsibilities:**Transaction...
-
Customer Service Liaison
hace 2 meses
Xico, México Rockwell Automation A tiempo completoRockwell Automation is a world leader in industrial automation, dedicated to helping manufacturers worldwide achieve greater productivity and sustainability.We're looking for exceptional professionals who share our passion for innovation and customer satisfaction.**Job Overview:**As a Global Support Specialist, you will play a critical role in providing...
-
Customer Service Liaison
hace 9 horas
Xico, México See Sight Tours A tiempo completoAt See Sight Tours, we pride ourselves on delivering exceptional experiences to our guests. Our Tourism Company is based in the vibrant city of Niagara Falls, Canada, and we offer personalized tours in 20 cities across the USA and Canada.We are dedicated to providing top-notch service and prioritizing our guests' needs above all else. As a Customer Service...
-
Customer Service Liaison Specialist
hace 2 meses
Xico, México Cmacgm A tiempo completoCMA CGM, a global leader in shipping and logistics, is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.As a Customer Service Liaison Specialist at CMA CGM, you will serve as the primary point of contact for customers, addressing their queries and requirements with...
-
Customer Service Liaison
hace 2 meses
Xico, México Marriott International, Inc A tiempo completo**Job Overview**We are seeking a highly motivated and organized Customer Service Liaison to join our team at Marriott International, Inc. in Mexico City.**Estimated Salary Range:** $30,000 - $40,000 per year, depending on experience and qualifications.Responsibilities:Process guest check-ins, check-outs, room assignments, and room change/late check-out...
-
Customer Service Liaison Specialist
hace 1 mes
Xico, México Schneider Electric Gruppe A tiempo completoCompany Overview:Schneider Electric Gruppe is a leading provider of energy management and automation solutions. We are committed to helping our customers improve their efficiency, productivity, and sustainability.">Job Summary:We are seeking a highly motivated and organized Customer Service Liaison Specialist to join our team. The successful candidate will...
-
Operations Support Specialist 6
hace 4 semanas
Xico, México Citi A tiempo completoEntry-Level Operations ExpertCiti is seeking an experienced and detail-oriented Entry-Level Operations Expert to join its operations support team. As an entry-level position, this role provides a unique opportunity for individuals to develop their skills and knowledge in record/documentation maintenance, storage & retrieval of records, account maintenance,...
-
Customer Support Specialist
hace 2 meses
Xico, México Zendesk A tiempo completoWe're seeking a skilled Customer Support Specialist to join our team at Zendesk. As a key member of our technical support team, you will be responsible for delivering exceptional customer experiences to our Premier customers.Your primary focus will be on providing top-notch technical support, guidance, and expertise to our customers. You will work closely...
-
Customer Support Specialist
hace 4 semanas
Xico, México Avantor A tiempo completoAvantor is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve.We are...
-
Customer Support Operations Associate
hace 3 días
Xico, México Citi A tiempo completoCiti seeks a highly motivated and detail-oriented Customer Support Operations Associate to join our team in Operations. As an entry-level position, this role is responsible for providing operations support services including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in...
-
Customer Support Specialist
hace 2 meses
Xico, México Techtrex Inc.Kiosoft Technologies Llc A tiempo completoKiosoft Technologies LLC, a leading provider of turnkey custom solutions, is seeking highly skilled Help Desk Technicians to join our team in Mexico City.Key Responsibilities:Provide technical support and customer service through various communication channelsCollaborate with cross-functional teams to resolve complex customer issuesMaintain up-to-date...
-
Customer Support Specialist
hace 4 semanas
Xico, México Nielsen A tiempo completoWe are seeking an experienced Customer Support Specialist to join our team at Nielsen. This is a critical role that plays an important part in attracting and retaining customers.As a Customer Support Specialist, you will be responsible for providing world-class support to customers for requests, issues, questions, concerns or enhancements. You will utilize...
-
Customer Support Professional
hace 2 meses
Xico, México Infor A tiempo completoInfor is a global leader in business cloud software products for companies in industry-specific markets.As a Customer Support Professional, you will be responsible for providing quality customer support to our new and existing customer base at Infor Nexus within the Global Services organization.The salary for this position is estimated to be around $60,000 -...