Customer Success Strategist

hace 1 día


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

In this opportunity, you will leverage your expertise to drive maximum adoption of our solutions and identify product expansion opportunities.

As a trusted advisor, you will develop long-term partnerships with clients to ensure they realize the full value of their investment with us.

  • You will work closely with customers to understand their business needs and provide tailored solutions.
  • You will be responsible for maintaining high levels of client satisfaction by being a liaison between our clients and internal operations.
  • You will navigate complex customer requests and projects involving multiple parties and enterprise systems.
About You

We are looking for an ambitious and results-oriented professional with strong leadership and communication skills.

You should have a solid understanding of software development processes and design methodologies.

A relevant degree in Computer Science, Finance, or Accounting is required, along with 3-5 years of experience working with ERP Systems, ideally in Tax Accounting or Foreign Trade Solutions.

  • Excellent analytical and problem-solving skills.
  • Strong knowledge of software companies' business processes and best practices.
  • Demonstrated ability to communicate and present effectively at all levels of the organization.
What's in it For You?

We offer a comprehensive benefit package, including hybrid work arrangements, flexible vacation policies, mental health days off, and access to LinkedIn Learning.

Our inclusive culture values diversity, equality, and inclusion, providing opportunities for growth and development across various industries and roles.

As a Thomson Reuters employee, you will contribute to shaping the industries that move society forward.



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