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We are seeking a seasoned professional to join our team as an Executive Director, Account Growth. This is a critical role that requires a deep understanding of the payments industry and a proven track record of driving business growth.
Key Responsibilities- Strategic Leadership: Provide direction for overall strategies, messaging, and proposals for customers, ensuring alignment with company goals and objectives.
- Customer Relationships: Lead and manage key customer relationships at the senior level, fostering strong partnerships and driving revenue growth.
- Business Development: Identify opportunities for additional revenue and develop strategies to capture and service these flows, leveraging Mastercard's product and service offerings.
- Thought Leadership: Provide consultative analysis, industry insights, and thought leadership to customers, positioning Mastercard as a trusted advisor and partner.
- Internal Stakeholder Management: Represent the voice of the market and customers to internal stakeholders, ensuring that customer needs are understood and addressed.
- Sales Planning: Oversee the implementation of sales plans, including business development, marketing, and product management, to drive revenue growth and customer satisfaction.
- Agreement Negotiation: Negotiate customer agreements, ensuring global resource linkage and alignment with company policies and procedures.
- Talent Development: Identify, coach, and groom top talent, developing employees as organizational resources and driving a culture of inclusion and diversity.
- Security Responsibility: Ensure that all activities involving access to Mastercard assets, information, and networks are conducted in accordance with company security policies and practices.
- Education: Bachelor's degree required, MBA preferred.
- Language Proficiency: Spanish and English proficiency required.
