Collections Team Lead

Collections Manager Lead - A Key Position for Operational SuccessAs a Collections Manager Lead at Citigroup Inc., you will play a pivotal role in driving operational success by providing strategic leadership and direction to teams. This position offers a unique opportunity to leverage your expertise and make a significant impact on the company's overall...

Job OverviewCitigroup Inc. is seeking an experienced Operations Manager - Collections Specialist to lead our collections team in Metepec, Mexico. This role requires strong leadership and communication skills to manage a team of professionals and drive results.ResponsibilitiesTeam Management: Lead and motivate a team of collectors and analysts to achieve...

**Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx 35-45 representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery...

The Citi Collection Management team is seeking a highly skilled Senior Collections Manager to lead our collections efforts. The ideal candidate will have extensive experience in collection management, with a strong background in leadership and supervisory responsibilities.Key Responsibilities:Lead a team of collections professionals to achieve business...

We are seeking a highly skilled Customer Service Team Lead to join our team at Citi. This is an exciting opportunity to lead a team of customer service representatives and contribute to the success of our organization.As a Customer Service Team Lead, you will be responsible for supervising a small team of customer service representatives and ensuring that...

The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...

About the RoleCiti is seeking an experienced Telecom Collections Specialist to join our team. This role is a full-time opportunity that requires excellent communication and negotiation skills.Key ResponsibilitiesUtilize advanced negotiation skills to resolve delinquency issues.Research problems, such as skip tracing, to develop external contacts.Share...

Citi seeks a skilled Financial Collections Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for resolving delinquency issues and collecting debts.About the Role:We are looking for a highly motivated individual with excellent negotiation skills, who can work under pressure and make...

Citigroup Inc. is currently seeking a highly skilled Business Collections Specialist to join their team. This role involves working with various products and services, utilizing advanced negotiation skills to resolve delinquency issues, and sharing knowledge with less experienced collectors.Responsibilities:Perform collection duties with high accuracy and...

Job SummaryCiti seeks a seasoned Collections Specialist to join our team. This role requires advanced negotiation skills, technical expertise, and the ability to work under limited supervision.About the RoleAs a Collections Specialist 4, you will perform moderately complex and varied assignments, including using advanced negotiation skills to resolve...

The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...

The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...

Job SummaryWe are seeking an experienced Customer Service Team Lead to join our team in a night shift role. As a Team Lead, you will be responsible for supervising a small team of Customer Service representatives and ensuring that they meet performance and quality expectations.Key Responsibilities:Supervise a team of up to 10 Customer Service...

About the RoleWe are seeking a highly skilled Data Recovery Specialist for Debt Collections to join our team at Citi. This is an exciting opportunity for a developing professional to apply their specialty area knowledge in monitoring, assessing, analyzing, and evaluating processes and data.ResponsibilitiesIndependently design and analyze standard to...

The Collections Specialist 3 is a critical role within the Operations team, requiring attention to detail and effective communication skills. This position performs a variety of assignments with limited complexity, focusing on accuracy and efficiency.**Responsibilities**:In this role, you will utilize advanced negotiation skills to resolve delinquency...

At Citi, we are seeking an experienced Customer Service Team Lead to oversee the day-to-day operations of our call center. This is a full-time position that requires strong leadership and management skills, as well as excellent communication and analytical abilities.About the RoleThe successful candidate will be responsible for managing a team of customer...

The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

**Responsibilities**: - Directly lead a team of 20-25 associates to achieve individual and team performance goals. - Analyze daily performance indicators (i.e. availability) and communicate with employees, encouraging awareness and performance - Manage various performance and productivity objectives through the use of call management system, scheduling...

The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...

Job DescriptionThe Collections Specialist 3 role is a critical component of Citi's operations, requiring individuals to perform various tasks with moderate complexity. Tasks are evaluated primarily based on accuracy and adherence to established procedures.Key Responsibilities:Increase recovery of past-due portfolios across different collection portfolios by...