Product Manager, Customer Support Experience
hace 15 horas
We are seeking a skilled Strategic Product Lead to drive the development and launch of our products. As a key member of our product development division, you will be responsible for analyzing customer specifications, suggesting product directions, and implementing changes to existing software architecture.
The ideal candidate will have a good understanding of Customer Support Experience and a proven track record of defining and launching excellent products. You will work closely with our QA team to discuss major changes to functionality and communicate effectively with porting engineering.
Key responsibilities include:
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Customer Experience Validation Manager
hace 1 mes
Zapopan, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completoValidate Customer Experience and Drive Launch ReadinessAs a Program Manager with Amazon Devices Beta, you will play a key role in validating the customer experience for our products, ensuring they meet the highest standards of quality and reliability.We are seeking a strong Program Manager to help us build and execute programs to validate the customer...
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Senior Product Director
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a highly skilled Senior Product Director to lead our customer experience initiatives. This role will play a critical part in shaping the future of our products and driving business growth.Estimated Salary: $180,000 - $250,000 per year.About the RoleWe are looking for an exceptional individual with a strong background in product management...
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Customer Experience Trainer
hace 15 horas
Zapopan, Jalisco, México Helpware A tiempo completoHelpware is seeking an experienced Customer Experience Trainer to join our team. As a key member of our training department, you will be responsible for delivering training programs to our customer service representatives to ensure they have the skills and knowledge needed to provide exceptional customer experiences.Key Responsibilities:Deliver Training...
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Cloud Product Development Manager
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoOverviewWe are seeking a skilled Cloud Product Development Manager to lead the development and implementation process of our company's products. This role involves managing departmental or cross-functional teams focused on delivering new or existing products, ensuring timely completion within budget constraints.Job SummaryThis IC4 level position requires a...
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Cloud Services Technical Support Manager
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout OracleOracle is the world's largest provider of business software, with a presence in over 175 countries. Our cloud solutions are revolutionizing the way businesses operate, empowering governments, and driving societal progress.Job OverviewWe are seeking an experienced Cloud Services Technical Support Manager to provide guidance and support to our...
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Customer Success Manager
hace 7 días
Zapopan, Jalisco, México Oracle A tiempo completo**Senior Customer Success Manager - Oracle Hospitality & Leisure****Location**:No visa sponsorship is available for this position.Oracle Hospitality is looking for a dynamic and enthusiastic Customer Success Manager (CSM) to join our global team and make a significant impact in the hospitality and leisure sector.Your Mission:As a Customer Success Manager at...
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Data Analytics Product Manager
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleAs a Senior Product Manager, you will be responsible for building products with a delightful user experience for Oracle's customers to perform ad-hoc data analysis, curated content analytics, and consumer experience. You will work closely with Engineering teams to ship products that delight our customers.Your primary focus will be on Data...
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Global Customer Support Coordinator
hace 2 semanas
Zapopan, Jalisco, México Tti, Inc. A tiempo completoAbout the RoleWe are seeking a skilled Resource Support Representative to join our team at TTI, Inc.'s Mexico branch.This is an exciting opportunity to provide exceptional customer support and work collaboratively with internal stakeholders to achieve established goals.Job SummaryThe successful candidate will be responsible for verifying and expediting...
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Cloud Priority Support Services Manager
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob OverviewWe are seeking a highly skilled Cloud Priority Support Services Manager to join our team at Oracle. This role will be responsible for providing customers with guidance and support throughout the full life cycle of implementation, ensuring successful and effective use of Oracle's products.The ideal candidate will have excellent communication...
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Customer Support Professional
hace 2 semanas
Zapopan, Jalisco, México Arrow Electronics, Inc. A tiempo completoAbout UsAt Arrow Electronics, Inc., we strive to be a global leader in providing products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With a history spanning over two decades, we have established ourselves as a trusted partner for technology manufacturers and service providers.We...
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Customer Support Representative
hace 1 mes
Zapopan, Jalisco, México Intugo A tiempo completoAbout the Role: Intugo is seeking a skilled Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our clients via phone and in-person.
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Business Analyst
hace 1 mes
Zapopan, Jalisco, México Mphasis A tiempo completo**Job Summary**This role will provide system and process support for the SC Markets and Logistics department, focusing on data analysis and customer-facing interactions.**Key Responsibilities**:Ensure high-quality customer service, with a strong focus on professionalism, attention to detail, and prioritization of tasks.Support the delivery of documents to...
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Customer Success Manager Lead
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a highly skilled Customer Success Manager to join our team in Mexico. As a key member of our Customer Success Organization, you will be responsible for partnering with Oracle Cloud customers to drive maximum adoption of our solutions and identify expansion opportunities.About the RoleThis is a fantastic opportunity for a customer-focused...
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Customer Support Specialist for Oracle Cloud Infrastructure
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a Customer Support Specialist to join our global Service Desk team. This role requires remote, non-technical work on North America day shifts (5 days/week) with weekend rotation.Key Responsibilities:Act as the first point of contact for customers and triage their requestsTriage customer requests and engage technical teams and expertsCapture...
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Tech Lead Product Manager
hace 5 días
Zapopan, Jalisco, México Amazon A tiempo completoWe are seeking a talented product manager with technical skills and passion ranging from large scale distributed systems to enhancing the customer experience on Amazon.com. This is a high visibility role that will require working with several product, marketing, and engineering teams across the device business.Key Responsibilities:Define the long term...
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Senior Product Development Manager
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleOracle is seeking an experienced Senior Product Development Manager to lead our product development team. As a key member of our leadership team, you will be responsible for developing short, medium, and long-term plans to achieve strategic objectives.ResponsibilitiesLead a group of product developers across various GoldenGate product...
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Customer Support Advocate for Strategic Accounts
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOverviewAs a member of the Oracle Support organization, you will play a critical role in delivering exceptional support services to our customers.Key ResponsibilitiesResolve post-sales customer inquiries via phone and electronic means.Provide technical guidance and troubleshooting assistance for Electronic Support Services.Serve as a primary point of contact...
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Product Launch Manager
hace 1 mes
Zapopan, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completoOverview:At Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44, we are seeking a highly skilled Product Launch Manager to join our team in Zapopan, MEX.Job Summary:We are looking for a seasoned professional with experience in driving end-to-end delivery of multiple workstreams to enable on-time launch of product detail pages. As a Product Launch...
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Product Manager
hace 2 meses
Zapopan, Jalisco, México Hospitales Puerta De Hierro A tiempo completoRole SummaryAs a highly skilled Product Manager you will be responsible for the development of our company's product roadmap, ensuring alignment with business objectives and customer needs. You will lead cross-functional teams to drive product innovation, prioritize features, and deliver high-quality results. Key responsibilities include:• Developing...
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Senior Technical Support Expert for Oracle Products
hace 2 meses
Zapopan, Jalisco, México Oracle A tiempo completoAs a Senior Technical Support Expert for Oracle products, you will be responsible for providing proactive technical support and business solution implementation to ensure the highest level of customer satisfaction. You will create and contribute to automated technology and instrumentation to diagnose, document, and resolve customer issues. This position is...