Front Desk Agent
hace 4 días
We are seeking a skilled Front Desk Agent to join our team at DoubleTree by Hilton. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and maintaining a high level of product knowledge of the hotel and local area.
Key Responsibilities- Assist Front Office leadership with guest check-in and check-out processes
- Respond to guest inquiries in a timely and friendly manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel, including directions, hours of outlet operation, hotel services, hotel events, and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Safely drive our airport shuttle as needed
As a Front Desk Agent at DoubleTree by Hilton, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring a smooth and enjoyable experience for our guests. You will also have access to our unique benefits, including the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.
Requirements- AM availability is required, including weekends, early mornings, and holidays
- A clean driving record is required
- Range of pay is $19.56
We are looking for a skilled and motivated individual who is passionate about delivering exceptional guest service and ensuring a smooth and enjoyable experience for our guests. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.
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