Customer Service Liaison Specialist

hace 1 mes


Xico, México Citi A tiempo completo

The Customer Service Liaison Specialist at Citi plays a pivotal role in delivering exceptional customer experiences. This intermediate-level position requires strong analytical and communication skills to resolve client issues efficiently.

Key Responsibilities:

Serving Clients with Excellence

Interact with internal partners and external clients as the primary point of contact, collaborating with key teams to identify and resolve issues.

Providing Timely Solutions

Answer customer inquiries in a prompt and efficient manner, ensuring compliance with departmental standards.

Conducting Analysis and Communication

Conduct necessary analyses to address client needs and communicate resolutions clearly and concisely.

Maintaining Client Relationships

Develop and maintain client portfolios through regular calls and face-to-face interactions, as needed.

Staying Informed and Adaptable

Inform clients about system failures or market issues and provide regular resolution updates.

Qualifications and Requirements

This role requires:

  • 0-2 years of relevant experience
  • Experience in customer service is preferred
  • Computer proficiency
  • Clear and concise written and verbal communication
  • Investigative and analytical skills
  • Able to present concepts and influence change
  • Deliver high-quality customer service with a focus on building client relationships and achieving quality results
  • Ability to work under limited supervision within a team environment

Education and Certifications

Bachelor's degree or equivalent experience is required.

Salary and Benefits

The estimated annual salary for this position is around $65,000-$80,000, depending on location and experience. Citi offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



  • Xico, México Cmacgm A tiempo completo

    CMA CGM, a global leader in shipping and logistics, is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.As a Customer Service Liaison Specialist at CMA CGM, you will serve as the primary point of contact for customers, addressing their queries and requirements with...


  • Xico, México Schneider Electric Gruppe A tiempo completo

    Company Overview:Schneider Electric Gruppe is a leading provider of energy management and automation solutions. We are committed to helping our customers improve their efficiency, productivity, and sustainability.">Job Summary:We are seeking a highly motivated and organized Customer Service Liaison Specialist to join our team. The successful candidate will...

  • Customer Service Liaison

    hace 2 semanas


    Xico, México Sagan A tiempo completo

    Sagan is seeking a skilled Customer Service Liaison to provide exceptional support to our customers remotely. This role offers a competitive salary of $45,000 per year, along with opportunities for growth and advancement.Key Responsibilities:Routing calls to the correct team member or department efficiently.Following up with customers to ensure all issues...


  • Xico, México Percepta International A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Percepta International.About the Role:This is an exciting opportunity for a customer-focused professional to provide exceptional service and support to our clients. As a Customer Service Specialist, you will be responsible for delivering top-notch customer...


  • Xico, México Intugo A tiempo completo

    Customer Service LiaisonEn Intugo, buscamos un profesional con habilidades en servicio al cliente para mantener relaciones positivas con nuestros clientes. Estas son tus responsabilidades:Responsabilidades clave:• Mantener una comunicación efectiva y respetuosa con clientes, clientes y compañeros de trabajo.Requisitos:• Título de bachillerato o...


  • Xico, México Lluch Essence A tiempo completo

    Job Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Lluch Essence in Ciudad de México, México.Job Description:The ideal candidate will be responsible for providing exceptional customer service, managing sales orders, and coordinating with various departments. Key responsibilities include...


  • Xico, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly motivated and organized Customer Service Liaison to join our team at Marriott International, Inc. in Mexico City.**Estimated Salary Range:** $30,000 - $40,000 per year, depending on experience and qualifications.Responsibilities:Process guest check-ins, check-outs, room assignments, and room change/late check-out...


  • Xico, México Rockwell Automation A tiempo completo

    Rockwell Automation is a world leader in industrial automation, dedicated to helping manufacturers worldwide achieve greater productivity and sustainability.We're looking for exceptional professionals who share our passion for innovation and customer satisfaction.**Job Overview:**As a Global Support Specialist, you will play a critical role in providing...


  • Xico, México Citi A tiempo completo

    Job SummaryThe Citi Institutional Customer Service Specialist is a pivotal role within our organization, focusing on delivering exceptional customer service to external clients in conjunction with the Customer Service team. As an intermediate-level position, this individual will be responsible for addressing client issues and providing ongoing support.


  • Xico, México Marriott Vacations Worldwide A tiempo completo

    **Job Overview:**Cruise Vacations Worldwide is seeking a highly skilled and experienced Senior Cruise Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our members, addressing their concerns, and ensuring their satisfaction.Estimated Salary: $55,000 -...


  • Xico, México Nielsen A tiempo completo

    Job OverviewWe are seeking a skilled Customer Support Liaison to join our team at Nielsen. As a key member of our support team, you will be responsible for providing world-class assistance to customers, ensuring their needs are met and issues are resolved promptly.About the Role:Provide exceptional customer service through various channels, including phone,...


  • Xico, México Zebra Technologies A tiempo completo

    Job OverviewWe are seeking a highly motivated Customer Service Specialist to join our team at Zebra Technologies. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real impact on our customers' experiences.About the Role:This role requires detailed knowledge of Zebra's products and services, as well as...


  • Xico, México Optiworks, Inc. A tiempo completo

    About the RoleThis exciting position offers a unique opportunity to join our team as a Customer Service Operations Specialist. In this role, you will be responsible for managing customer orders, generating invoices, and collaborating with various departments to ensure seamless operations.ResponsibilitiesManage customer orders from receipt to delivery,...


  • Xico, México Celanese International Corporation A tiempo completo

    Celanese International Corporation offers an exciting opportunity for a talented Senior Customer Service Specialist to join our team. In this role, you will play a critical part in ensuring exceptional customer service and maintaining strong relationships with our clients.As a Senior Customer Service Specialist, you will be responsible for providing timely...


  • Xico, México City Unscripted A tiempo completo

    At City Unscripted, we are seeking a talented Customer Service Experience Specialist to join our dynamic team. This is an exciting opportunity for a proactive individual with a passion for travel to engage with people from around the world and provide exceptional customer service.We offer a competitive salary of $80.00 - $84.00 per hour, with expected hours...


  • Xico, México Red Bull A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. This role will be responsible for ensuring seamless supply chain execution and customer satisfaction.Key ResponsibilitiesManage logistics capacities and related resources to ensure timely delivery of products to customers.Proactively engage with key customers to...


  • Xico, México The Functionary A tiempo completo

    About The FunctionaryWe are a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise customers.Our mission is to empower customers to get the help they need when they need it. We have handled over 5 million support requests, delivering market-leading customer satisfaction scores.Job DescriptionWe are...


  • Xico, México Abbvie A tiempo completo

    Job SummaryWe are seeking an experienced Pharmaceutical Science Liaison Specialist to join our team at AbbVie.


  • Xico, México Pepsico A tiempo completo

    About the RoleAs a Senior Customer Service Specialist, you will be responsible for ensuring seamless order processing for PepsiCo operations, driving exceptional customer service, and maintaining site performance metrics.This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You...


  • Xico, México Marriott Vacations Worldwide A tiempo completo

    About the Role">This is an exciting opportunity to join our team as a Travel Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service to our members through detailed research and resolution of their concerns. Key Responsibilities: Independently address member concerns through thorough research and...