Lead SMB Customer Success Manager, LATAM
hace 5 días
Fundraise Up is revolutionizing the fundraising landscape with its innovative platform, and we're seeking a seasoned SaaS leader to join our stellar Customer Success team as the Head of Customer Success, SMB Accounts.
About the Role:- We're looking for a proven professional with 8+ years of experience in B2B or B2B2C SaaS Customer Success, who has led teams working with small and mid-market accounts for at least 4 years.
- The ideal candidate will have strong management skills to build a disciplined and engaged remote team, with experience hiring and working with LATAM teams.
- A strong background in CRM, data integration, digital marketing, and Google Analytics is essential, along with the ability to communicate and influence C-level customer stakeholders.
Key Responsibilities:
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