Customer Experience and Process Improvement Director

Overview: Nsc Global seeks a seasoned professional for the position of Customer Experience Director. This role is located in the US and requires a unique blend of technical expertise and leadership skills.Salary: The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience.Job Description:This role involves overseeing...

We are looking for a highly skilled Customer Experience Director to lead our team and ensure the smooth operation of our center. Located in Mexico City, this role offers a great opportunity to work with a dynamic team and contribute to the success of our company.As a key member of our management team, you will be responsible for motivating your team to...

About the RoleWe are seeking a highly skilled Continuous Improvement Process Leader to join our Amazon Customer Excellence System Team (ACES). This is an exciting opportunity to contribute to the optimization of delivery station operations and provide stations with the necessary knowledge and tools to improve performance.As a key member of the ACES team, you...

**Job Title:** Director of Client Experience and Operations**Company Overview:** At Element Fleet Management, we are the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets.We simplify fleet management so that our clients are free to achieve their business...

About ZebraAt Zebra, we are a dynamic community of innovators who collaborate to create cutting-edge solutions that improve everyday life. United by curiosity and care, we drive innovation to anticipate customer needs and solve challenges.We foster an inclusive environment where diverse perspectives are valued, respected, and heard. Our teams work together...

About the RoleWe are seeking an experienced Customer Experience Manager to join our team at Gigamon. This is a key role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesDevelop and maintain a deep understanding of customer needs and pain points to drive business growth...

Job OverviewCiti is seeking a highly skilled Business Process Improvement Manager to join our team. As a key member of our Operational Risk group, you will be responsible for leading process improvement initiatives and ensuring that our operations are aligned with regulatory requirements.Key Responsibilities:Lead process improvement initiatives to enhance...

Lead a high-performing team of Customer Experience Managers in Mexico, guiding customers to maximize value from Infor investments.About the RoleWe are seeking an experienced leader to oversee customer success initiatives, drive strategic relationships, and optimize processes.Build and manage customer relationships to facilitate feature adoption, new...

About the RoleWe are seeking a highly skilled Strategic Customer Experience Director to lead our customer experience team in the United States. As a key member of our pioneering team, you will play a pivotal role in shaping efficient post-sale processes and delivering exceptional client satisfaction.Key Responsibilities:Solve district problematics by...

Company OverviewDiDi Global Inc. is a leading mobility technology company that offers various app-based services across multiple markets, including Asia-Pacific, Latin America, and Africa.The company provides flexible work opportunities for car owners, drivers, and delivery partners, aiming to solve global transportation, environmental, and employment...

**Overview:** Zebra Technologies is a forward-thinking company that empowers innovators to create dynamic solutions for everyday life. Our community of experts collaborates to deliver on our purpose, redefining the work of tomorrow for organizations and their employees.We are seeking a skilled Process Improvement Specialist to join our team. As a key member...

Job DescriptionWe are seeking a Senior Director of Client Support to lead our customer support team and drive exceptional service delivery. As a key member of our leadership team, you will be responsible for developing and executing the customer support strategy to align with overall business objectives.The successful candidate will have 10+ years of...

About the Company: Human Experience, a pioneering organization in orthopedic solutions, is seeking an experienced HR Strategic Director to drive organizational success through strategic initiatives in talent acquisition, employee engagement, and compliance with labor regulations. This leadership role demands a strategic mindset, exceptional interpersonal...

Job SummaryWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Didi Global. The successful candidate will be responsible for defining and implementing CX strategies to drive business growth and customer satisfaction.Design and implement process improvements to enhance customer experience.Conduct deep dive analysis to...

We are seeking a detail-oriented and analytical professional to support our global Customer Experience (CX) teams as a Quality Assurance Specialist. This role involves ensuring that all established processes and procedures are being followed to deliver exceptional customer experiences.Key Responsibilities:Evaluate customer, product, and agent-specific...

About Construction Clerk:">We are a leading provider of compliance software for construction companies, empowering them to ensure safety, manage documentation, and meet regulatory standards.">Job Summary:">We are seeking an experienced Customer Success Manager to take ownership of our client relationships and help our customers maximize the value of...

About ZendeskZendesk, Inc. is a leading provider of customer service software that aims to bring calm to the chaotic world of customer interactions. We empower businesses to deliver exceptional experiences through our innovative platform.Job SummaryWe are seeking a skilled Growth Marketing Director for Customer Experience to drive our product-led growth...

At OpenTable, a leader in the hospitality industry with 23+ years of experience, we're passionate about delivering exceptional customer experiences. As a Customer Experience Assurance Supervisor, you'll play a critical role in ensuring our customers receive the best possible service.We're seeking an experienced supervisor to lead our CX Assurance team,...

Job Overview: Purpose of the PositionWe are seeking a highly skilled Business Process Improvement Specialist to join our team at Hsbc. The ideal candidate will have experience in analyzing, managing and presenting information from databases, working with various areas and specializing in process reengineering.Main Responsibilities:Manage information systems...

Role OverviewAt Factorial, we're looking for a Team Lead to spearhead our mission of creating the highest satisfaction levels for our Portuguese customers at every touchpoint. As a key member of our Portuguese Customer Experience team, you will report directly to the Director of Account Management and collaborate with other Area Managers to drive business...