Customer Experience- Team Lead

General information- Country - Mexico - City - Mexico City - Job ID - 42456 - Department - SaaS - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & RequirementsInfor Customer Experience Managers (CEMs) provide Infor customers with dedicated resources that will guide and help customers achieve maximum value...

We are seeking a highly experienced Customer Support Team Lead to join our team at Cozymeal. In this role, you will be responsible for leading a team of customer support associates and ensuring that all customer inquiries are handled efficiently and effectively.About the RoleThis is an exciting opportunity to join a fast-paced and dynamic operations team...

Job Title: Customer Experience Team Lead for French Market">About the Company: Factorial Hr is a fast-growing all-in-one HR Software company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data, and make better business decisions.We are currently seeking a highly motivated Customer Experience Team Lead to join our French...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Marken. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our clients.Main Responsibilities:Oversee daily customer service operations and ensure...

About UsAt Factorial HR, we're a fast-growing company that's revolutionizing the way Small and Medium-sized Enterprises (SMEs) manage their Human Resources. Founded in 2016, our mission is to help businesses like yours automate HR workflows, centralize people data, and make better decisions.Our OpportunityWe're seeking an experienced Team Lead of Customer...

Job Title: Customer Service Team LeadLocation: Mexico, en-USEstimated Salary: 230,000 MXN - 280,000 MXN per yearAbout the Job:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at KONE Mexico S.A. de C.V.As a Customer Service Team Lead, you will be responsible for overseeing the workflow of our customer center,...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

**What you'll do**: - Develop our Customer Strategy Team by being self-reliant in making decisions concerning your area and your team - Lead projects to continuously develop customer, pre sales and post sales strategies. - Work cross-functionally with other teams to ensure smooth running of customer strategy operations - Initiate projects to improve...

Description Title: Customer Service Team Lead Job Purpose: The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards.  Main Duties and Responsibilities: Overseeing daily Customer...

About the RoleEmma is seeking a skilled Customer Excellence Team Lead to drive strategic growth initiatives and lead our Customer Strategy Team. Key Responsibilities:• Develop and execute customer strategy plans to drive business growth and customer satisfaction.• Lead cross-functional teams to deliver customer-centric projects and initiatives.•...

We are seeking an exceptional Customer Support Team Lead to join our team at Xe. In this role, you will be responsible for leading our customer support team and driving a high-performance culture.**Key Responsibilities**:- Take ownership of complex customer queries and provide resolutions while escalating sources of customer friction to the Head of Client...

About OpenTableWith a strong presence in the hospitality industry, OpenTable is a leading platform that connects diners with restaurants. Our mission is to provide exceptional dining experiences for millions of customers worldwide.About the RoleWe are seeking an experienced Customer Support Supervisor to lead our team of CSRs. The successful candidate will...

Empowering Customer Success in Data-Driven IndustriesWe are seeking a highly skilled Customer Success Team Lead to join our team in Mexico. As a key member of our customer success organization, you will be responsible for driving the adoption and utilization of our data analytics solutions across our customer base.In this role, you will collaborate closely...

253 KONE Mexico S.A. de C.V. is seeking a highly skilled Customer Service Team Lead to oversee the workflow of the Customer Center.The ideal candidate will have at least 5 years of experience as a Call Center Supervisor and a Bachelor's degree in administration, Engineering or related.Responsibilities will include:Providing training and feedback to...

About BramblesBrambles is a leading global provider of innovative supply chain solutions. Our vision is to elevate the Customer Experience across the enterprise, and we are seeking a highly skilled individual to join our team as a Customer Experience Management Transformation Lead.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionThis is a...

Customer Success LeadOur team is seeking a skilled Customer Success Lead to drive the growth of our client relationships. In this role, you will lead a team of retention specialists in a global software company, developing and managing talent, and establishing new teams as needed. You will work closely with senior management to set goals and drive the team...

Imagine being the difference between a customer's average and exceptional experience.We're seeking a skilled Bilingual Customer Service Representative to join our global team at TTEC. As a remote worker, you'll be part of creating and delivering amazing customer experiences while representing our award-winning employment experience and company culture.About...

Voyagu is a fast-paced, dynamic travel agency based in the US, with operational hubs in Mexico City and Warsaw.We're seeking a highly skilled Client Satisfaction Manager to lead our customer support team and drive exceptional service delivery.Key Responsibilities: Lead and mentor the customer support team to ensure high performance and excellent service...

Customer Experience Strategy LeadNexInfo, a premier consulting company founded in 1999, delivers expert services to small, medium, and large enterprises. Whether you're a Fortune 1000 company or a start-up, NexInfo helps achieve Operational Excellence through a blend of Business Process and Software Consulting Services.The RoleWe seek an experienced Senior...

Role OverviewThe Retention/Customer Success Manager is a critical role in driving strategies focused on renewal attainment, customer retention, and enhancing the overall customer experience.About the PositionAs a Retention/Customer Success Manager, you will lead a team of retention specialists in a global software company, developing and managing talent and...