Global Software Customer Experience Manager

Job SummaryWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Didi Global. The successful candidate will be responsible for defining and implementing CX strategies to drive business growth and customer satisfaction.Design and implement process improvements to enhance customer experience.Conduct deep dive analysis to...

American International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...

Overview: Nsc Global seeks a seasoned professional for the position of Customer Experience Director. This role is located in the US and requires a unique blend of technical expertise and leadership skills.Salary: The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience.Job Description:This role involves overseeing...

Global YO: A Pioneer in Customer SuccessWe are committed to delivering exceptional customer service and ensuring utmost satisfaction with our products and services.About the Role:This is an exciting opportunity to join our team as a Customer Care Agent, where you will play a crucial role in fostering strong customer relationships and driving customer...

About the Role">">As a Senior Manager - Service Delivery in Mexico City, you will lead teams to achieve goals and motivate employees.">Your Key Responsibilities">">Support managers to resolve issues and ensure quality customer experience.">Act as one with the team to create a positive work environment.">">The Ideal Candidate">">You have 3+ years of call...

Company OverviewDiDi Global Inc. is a leading mobility technology company that offers a wide range of services, including ride-hailing, food delivery, and intra-city freight. Our platform provides flexible work opportunities for car owners, drivers, and delivery partners.Our MissionWe strive to create better life experiences and greater social value by...

Customer Experience Leadership RoleAt Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we seek an experienced Senior Customer Experience Manager to lead our Customer Experience efforts in Mexico.The ideal candidate will have a strong background in customer experience, program management, and data-driven strategies. Key responsibilities include:Acting...

OverviewZendesk is a leading provider of customer service software, dedicated to empowering businesses to deliver exceptional experiences.We are seeking a seasoned Customer Experience Advocate and Program Manager to join our team. In this role, you will play a key part in maintaining our roster of referenceable customers, analytical reporting, and helping to...

About the RoleWe are looking for a Customer Experience Operations Fintech Manager to join our team at Didi Global. The successful candidate will be responsible for defining the CX strategy for our Paymens business line, ensuring the achievement of strategic goals and optimizing resource allocation.The ideal candidate will have a strong background in...

About UsUnilever is a global leader in the consumer goods industry, dedicated to creating a better business and a better world. With over 120 years of history, we've been pioneers, innovators, and future-makers, driven by our purpose to make sustainable living commonplace.Job OverviewWe're currently seeking a highly skilled Candidate Experience Manager to...

The Global Yo Customer Success Representative plays a pivotal role in building and maintaining long-lasting relationships with our valued customers. As the primary point of contact, your main objective is to ensure utmost satisfaction with our Global YO products and services by delivering exceptional customer service support and addressing any concerns that...

Unleash Your Potential in a Dynamic EnvironmentWe're seeking an exceptional individual to join our team as a Global Customer Experience Expert. This is an exciting opportunity to deliver outstanding service, drive customer satisfaction, and contribute to the success of our organization.As a key member of our team, you'll be responsible for providing...

Company OverviewDiDi Global Inc. is a leading mobility technology company that offers various app-based services across multiple markets, including Asia-Pacific, Latin America, and Africa.The company provides flexible work opportunities for car owners, drivers, and delivery partners, aiming to solve global transportation, environmental, and employment...

We are seeking an experienced professional to join our dynamic team as a Global Supply Chain Operations Manager. In this role, you will be responsible for designing and building products and platform services that power global logistics.Wisetech Global Limited is a leading provider of software solutions for the transportation industry. Our company is...

Job SummaryWe are seeking a Senior Customer Experience Manager to join our team in Mexico City. As a key member of our leadership team, you will be responsible for leading and mentoring a team of customer experience professionals.About the RoleIn this role, you will work closely with our Director, Service Delivery to develop and implement strategies to...

About the RoleWe are seeking an experienced Customer Experience Manager to join our team at Gigamon. This is a key role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesDevelop and maintain a deep understanding of customer needs and pain points to drive business growth...

About the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.

We are revolutionizing the e-commerce world by partnering with winning merchants to onboard, optimize, and operate successful brands.**About Our Vision**We are building a global eCommerce powerhouse by prioritizing operational efficiency through the use of accurate scaling and technology. With a recent Series C raise of over €80 million, we are poised to...

**About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...

**Job Overview**We are seeking a highly motivated Senior Account Manager to join our team at Ecovadis. In this role, you will be responsible for managing a portfolio of customer and partner relationships while maintaining a high level of satisfaction and engagement with our service and tools.About the Role:Liaise between customers and internal teams to...