Director of Strategic Account Management
hace 3 semanas
About Nagarro
We are a Digital Product Engineering company that is scaling in a big way. We build products, services, and experiences that inspire, excite, and delight. Our work culture is dynamic and non-hierarchical.
Job Description
A dynamic customer-facing role managing the connect/relationship in the account. Play a leadership role and guide the team by example, aligning with core values of CARING. Manage distributed teams internally and at the client side. Ability to forge connections with different client stakeholders and navigate the political setup for a large global client.
Key Responsibilities
- Responsibility for account growth, identifying new business opportunities
- Coordination, communication, prioritization, resolution, and escalation of operational problems working closely with Project CEOs/Scrum Masters of different project streams
- Closing coordination with project management team for smooth delivery
- Ensuring onboarding of right talent/resources and acting as operational guide for the team to cover the gaps
- Planning short and long-term plans and activities for the account growth participating in RFPs, new proposals, among others
- Controlling project finances, invoices and growth margins with a focus on customer satisfaction
Requirements
Must have skills: Account Management and Business Development (Strong). Knowledge of latest technology trends/tools/frameworks. Knowledge of retail/commerce would be an added advantage.
Estimated Salary:$90,000 - $120,000 per annum, depending on experience
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