Empleos actuales relacionados con Customer Service Team Lead - Metepec - Citi


  • Metepec, México Citi A tiempo completo

    We are seeking a highly skilled Customer Service Team Lead to join our team at Citi. This is an exciting opportunity to lead a team of customer service representatives and contribute to the success of our organization.As a Customer Service Team Lead, you will be responsible for supervising a small team of customer service representatives and ensuring that...


  • Metepec, México Citi A tiempo completo

    Job SummaryWe are seeking an experienced Customer Service Team Lead to join our team in a night shift role. As a Team Lead, you will be responsible for supervising a small team of Customer Service representatives and ensuring that they meet performance and quality expectations.Key Responsibilities:Supervise a team of up to 10 Customer Service...


  • Metepec, México Citi A tiempo completo

    At Citi, we are seeking an experienced Customer Service Team Lead to oversee the day-to-day operations of our call center. This is a full-time position that requires strong leadership and management skills, as well as excellent communication and analytical abilities.About the RoleThe successful candidate will be responsible for managing a team of customer...


  • Metepec, México Citi A tiempo completo

    The Customer Service Team Leader position is a pivotal role at Citi, requiring strong leadership and customer service skills. As the intermediary between the Customer Service team and management, this individual oversees daily workflow to ensure that performance goals are met.**Key Responsibilities:**Team Management: Delegate tasks effectively to a small...


  • Metepec, México Citi A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...


  • Metepec, México Citi A tiempo completo

    At Citi, we're seeking a seasoned Collections Team Lead to spearhead our day-to-day operations and drive success in the call center area. As a key member of our team, you'll work closely with our manager to ensure smooth workflow and achieve predetermined goals.The ideal candidate will possess strong communication skills, solid PC skills, and the ability to...

  • Service Supervisor

    hace 7 meses


    Metepec, México Citi A tiempo completo

    The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

  • Customer Service Sr

    hace 6 meses


    Metepec, México Grupo HCM A tiempo completo

    IMPORTANTE EMPRESA AUTOMOTRIZ **Solicita Customer Service Sr.** Actividades: Administrar la demanda del cliente con el propósito de asegurar el cumplimiento al KPI entregas al 100% en tiempo y forma para los mismos. **Requisitos**: - Ing. Industrial, LAE o Afín, Lic. Relaciones Internacionales - 3 a 5 años de experiência en puesto similar. - ingles...

  • Collections Team Lead

    hace 4 semanas


    Metepec, México Citi A tiempo completo

    At Citi, we are seeking a highly skilled Collections Team Lead to oversee our team of collection specialists. This is a dynamic role that requires exceptional leadership and communication skills, as well as a deep understanding of financial services and regulations.About the Role:This is an exciting opportunity for a seasoned professional to lead a...

  • Supervisor Priority

    hace 7 meses


    Metepec, México Citi A tiempo completo

    The Service Team Lead is an entry-level position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

  • Collections Team Lead

    hace 6 meses


    Metepec, México Citi A tiempo completo

    **Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx 35-45 representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery...


  • Metepec, México Citi A tiempo completo

    Citi is a leading global bank seeking a highly motivated Sales Coach Jr to join our team. This role offers an exciting opportunity for career advancement and professional growth.Job Overview:The Sales Coach Jr will be responsible for executing customer service activities, ensuring adherence to Citi's policies and guidelines. Key objectives include resolving...


  • Metepec, México Consultoria RHy+ A tiempo completo

    Oficina de Seguros busca: **Customer Service / Auxiliar Administrativo** Actividades: - Contactar prospectos y clientes - Comunicación, eventos y todo lo relacionado a experiências para el cliente - Manejo de redes sociales **Requisitos**: - Carrera técnica Administrativa o Licenciatura Trunca, o recién egresados - Buena presentación - Atención al...


  • Metepec, México Citi A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...


  • Metepec, México Citi A tiempo completo

    The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...


  • Metepec, México Citi A tiempo completo

    The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...


  • Metepec, México Citi A tiempo completo

    The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...


  • Metepec, México Citi A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...


  • Metepec, México Citi A tiempo completo

    The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

  • Service Associate

    hace 6 meses


    Metepec, México Citi A tiempo completo

    The Service Associate position is an entry-level position responsible for executing customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...

Customer Service Team Lead

hace 1 mes


Metepec, México Citi A tiempo completo

About the Role

The Customer Service Team Lead is an intermediate position responsible for overseeing the daily operations of a customer-facing team. This role involves delegating tasks, supervising team performance, and ensuring individual and group goals are met.

Key Responsibilities