Account Support Management Lead

hace 1 día


Guadalajara, Jalisco, México Hewlett Packard Enterprise A tiempo completo

**Job Overview:**

Hewlett Packard Enterprise is seeking a skilled Account Support Management professional to join our team. As an Account Support Manager, you will play a critical role in delivering exceptional customer service and driving business growth.

**Key Responsibilities:**

You will be responsible for managing small-to-medium size accounts, developing and maintaining strong relationships with customers, and ensuring proactive activities are delivered according to Service Level Agreements. This role requires excellent communication and project management skills, as well as the ability to work in a dynamic environment.

**Requirements:**

To succeed in this role, you will need:

  • A First Level University Degree or equivalent combination of education & experience
  • 4-6 years' experience in customer service
  • Fluent written and verbal English
  • Project Management capabilities
  • ITIL v3 Foundations certified / ITSM experience is an advantage

**Benefits:**

Hewlett Packard Enterprise offers a competitive salary and extensive social benefits, including:

  • Average annual salary: $85,000
  • Diverse and dynamic work environment
  • Work-life balance and support for career development

**What We Offer:**

We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to create an inclusive environment where we can continue to innovate and grow together.



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