Partner Success Associate

hace 5 días

Ciudad de México, Ciudad de México Expedia Partner Solutions A tiempo completo

Job Summary

The Partner Success Associate - Global Market Expert will play a critical role in ensuring the competitiveness and relevance of Expedia Group's lodging product in their assigned market. This position is responsible for working closely with Expedia Group's diverse lodging partners to help them improve their marketing potential and increase their revenue and market share on the Expedia Group platform.

Key Responsibilities

  • Leverage Expedia Group's toolkit to increase the customers attracted to our partners on the Expedia Group platform
  • Support new partners to ramp up and sustain their hotel revenue and market share on the Expedia Group platform
  • Communicate special offers from Expedia Group's dedicated customer base and promotional deals that allow partners to benefit from Expedia Group's merchandising and marketing efforts
  • Educate lodging partners to take control of their listing by using the self-service features available on Partner Central

Requirements

  • Bachelor's or Master's degree in a related field; or equivalent related professional experience
  • 1-3 years of experience in Account Management or Commercial Engagement
  • Demonstrate ability to work based on a variety of targets, goals, and/or strategic objectives set by the leadership team
  • Appetite for innovative technology, fast-changing business environment, robust data-driven analysis
  • Proficiency in Spanish, Portuguese, and English
  • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
  • Ability to effectively communicate to various levels and through a variety of communication channels
  • Ability to handle objections, secure commitments, and be resilient
  • Possesses outstanding listening, investigating, and influencing and assessing skills
  • High impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammate
  • Hungry, determined, motivated, willing to act, and results-focused
  • Organization and time management skills, attention to details
  • Proven follow-up/persistence when facing complicated situations
  • Ability to multi-task effectively and be able to change gears quickly without skipping a beat
  • Ability to perform under pressure and think on your feet in a fast-paced environment
  • Open to feedback for continuous improvement
  • Relationship builder; earns the confidence of others
  • Able to work independently as well as be a strong team worker, ensuring the whole team wins
  • Bridges and sustains solid partnerships based on mutual support through a collaborative style

About Expedia Group

Expedia Group is a leading travel technology company that offers a range of travel products and services to customers worldwide. Our company is committed to providing innovative solutions that meet the evolving needs of our customers and partners.

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