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EagleBurgmann Mexico S.A. De C.V. is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions, and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable.
**Job Summary:**
We are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for installing and configuring computer hardware, software, systems, and networks following clearly defined standard operating procedures.
**Key Responsibilities:**
• Installs and configures computer hardware, software, systems, and networks following clearly defined standard operating procedures
• Monitors and maintains computer systems and networks
• Responds in a timely manner to service issues and requests
• Provides technical support across the company (in person or over the phone) with clearly defined standard operating procedures
• Sets up accounts for new users
• Repairs and replaces equipment as necessary
• Tests new technology
• Administers and maintains security of operating systems
• Restores files or systems by designing, writing, and implementing back-up procedures with clearly defined standard operating procedures
**Requirements:**
• Associate degree in Computer Science with a strong interest in and affinity to Information Technology
• Alternatively, an equivalent combination of education and training that provides the required knowledge, skills, and abilities to perform the essential functions of the job
**What We Offer:**
• Health insurance: backstop protection against health risks
• On-site medical clinic: on-site clinic can handle a variety of medical needs
• Performance-related bonus: when you have an impact, you can reap the rewards
• Vacation: time off to refresh and recharge
• Paid holidays: with paid time-off, local holidays are all the more relaxing
