Customer Success Associate

hace 20 horas


Ciudad de México, Ciudad de México Qualtrics A tiempo completo
{"title": "Customer Success Associate", "description": "Unlock Business Potential with Qualtrics

At Qualtrics, we empower businesses to deliver exceptional frontline experiences, build high-performing teams, and design products people love. As a Customer Success Associate, you will play a pivotal role in helping our customers achieve their goals.

Key Responsibilities:
  • Partner with customer-facing teams to optimize the renewal journey and drive business impact.
  • Surface and present actionable insights to support Book of Business management and planning.
  • Engage with internal stakeholders and systems to ensure timely renewals and account health data capture.
  • Assist with customer-facing events such as webinars and product demos.
  • Research and summarize key materials to answer client questions around Experience Management.
What We're Looking For:
  • Bachelor's degree.
  • Strong prioritization skills with the ability to be proactive.
  • Collaboration skills.
  • Proficient written and verbal English communication.
  • Desire to improve processes and work through ambiguity.
  • Interest in the technology industry.
About Qualtrics:

We are an equal opportunity employer committed to the inclusion of all qualified individuals. Our hybrid work model allows for a balance between work and personal life. We take pride in our office design, fostering creativity and community.

", "lang_code": "en-US"}

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