Sales Growth Expert
hace 1 mes
The Sales Value Associate is a key driver of customer interactions and sales performance at Novartis. This role requires building deep relationships that deliver value for customers and patients, driving sales growth in a compliant and ethical manner.
About the Role:
- Drive Competitive Sales Growth - Identify high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
- Drive sales performance through positive customer experiences.
- Engage and Build Relationships - Engage in value-based conversations to understand customer challenges, decision-drivers, pain points, and opportunities.
- Personalize and orchestrate customer engagement journeys by reflecting customer preferences and leveraging available content and channels.
- Build engagement by working in partnership with HCPs to develop sustained collaborations.
- Deliver memorable, customer-centric experiences beyond clinical differentiation.
- Establish effective working relationships with opinion leaders and top medical influencers.
- Develop Deep Customer Insights and Understanding - Gather insights on the customer's business to uncover important factors.
- Follow up on customer feedback and translate responses into actions that create additional value.
- Leverage data sources to create relevant territory, account, and customer interaction plans.
- Share customer insights with internal stakeholders to support product-and indication-related content development.
- Deliver Value to Customers and Patients - Collaborate with cross-functional teams to design solutions addressing unmet customer and patient needs.
- Act as a trusted partner to the customer, helping them run their business, and creating value-add solutions.
Key Performance Indicators: To be populated at local level, based on IMI Field Engagement Performance Management Council outcomes.
Requirements:
- Work Experience: Established network to target customer group desirable.
- Sales experience in Healthcare/Pharma/related business.
- Skills: Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills.
- Language: English.
Location and Type: Mexico, Full-time, Regular (Sales).
Salary Estimate: $120,000 - $180,000 per annum, depending on qualifications and experience.
Benefits: Comprehensive benefits package including health insurance, retirement plan, and paid time off.
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