Technical Support Manager
hace 1 semana
About the Role: As a member of the Oracle Support organization, your focus will be to deliver exceptional post-sales support and solutions to our customers while serving as an advocate for their needs.
About the Job: This involves resolving post-sales customer inquiries via various means, including phone and electronic communication, as well as providing technical support and guidance on our Electronic Support Services.
Key Responsibilities:
- Interacting with customers and other managers to facilitate relationships and provide advice on diverse customer situations.
- Developing effective management skills and gaining knowledge of policies affecting staff.
- Establishing and communicating departmental objectives and implementing plans to ensure goal attainment.
- Leading a team of technical or professional staff to deliver high-quality support services.
Requirements: A first-level manager with technical or professional experience in a support environment, with excellent communication and leadership skills.
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Zapopan, Jalisco, México Oracle A tiempo completoJob Summary: We are seeking a skilled Technical Support Specialist to join our Oracle SaaS Cloud Central team. As a Technical Support Specialist, you will be responsible for providing post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and unplanned outages, and SaaS Cloud Portal features and...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoJob SummaryAs a Technical Support Specialist at Oracle, you will be responsible for delivering exceptional post-sales support and solutions to our customers. This involves resolving technical customer inquiries via phone and electronic means, as well as providing guidance on the use and troubleshooting of our Electronic Support Services.Key...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completo**Role Summary**:We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a key member of our IT service desk, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.**Key Responsibilities**:Act as the primary point of contact for...
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Zapopan, Jalisco, México Oracle A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide technical support to...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoTechnical RequirementsWe are seeking a skilled Technical Support Specialist to join our team in Guadalajara, Mexico. The ideal candidate will have a minimum of 3 years of experience working as an IT Service Desk analyst and a proven track record of diagnosing and resolving general technical issues.Key ResponsibilitiesAs a Technical Support Specialist, you...
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Zapopan, Jalisco, México Oracle A tiempo completoJob SummaryWe are seeking a highly skilled Senior Technical Support Engineer to join our Support organization at Oracle. As a member of our team, your primary focus will be to deliver exceptional post-sales support and solutions to our customers, while serving as an advocate for their needs.Key ResponsibilitiesResolve post-sales non-technical customer...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoTechnical Support Position OverviewAs a member of the Oracle IT-Support organization, your focus is to deliver technical assistance to employees 24x7x365. This role involves resolving technical questions regarding system hardware, operating systems, applications, and networks. You will be the primary point of contact for IT-support to Oracle employees,...
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Zapopan, Jalisco, México Oracle A tiempo completoJob OverviewWe are seeking an experienced Senior Technical Support Analyst to provide expert support for our logistics products in Oracle's E-Business Suite.
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for delivering exceptional technical support for all SaaS Cloud Administrative activities.Key responsibilities include:Providing post-sales technical support for environment refreshes, planned and unplanned outages, Oracle SaaS Cloud Portal features & functionality, and...
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Senior Technical Support Engineer
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Zapopan, Jalisco, México Oracle A tiempo completoJob Summary:We are seeking a highly skilled Senior Technical Support Engineer to join our Oracle Support team. As a key member of our team, you will be responsible for providing technical support and solutions to our customers, while serving as an advocate for their needs.Key Responsibilities:Resolve post-sales non-technical customer inquiries via phone and...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a key member of our support organization, you will play a critical role in delivering exceptional customer experiences and resolving complex technical issues.**Key Responsibilities:Provide timely and effective support to customers via phone, email, and...
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Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Support organization at Oracle, you will play a crucial role in delivering exceptional post-sales support and solutions to our customer base. Your focus will be on resolving customer inquiries, providing technical guidance, and facilitating relationships between customers and internal Oracle teams.The ideal candidate will possess a strong...
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Zapopan, Jalisco, México Oracle A tiempo completoAt Oracle, we are seeking a skilled Technical Support Specialist to join our esteemed CX Commerce Product Support team. As a member of this highly regarded group, you will be responsible for delivering world-class support to our customers, partners, and development integrators across the globe.Your primary focus will be to provide technical interface support...
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Zapopan, Jalisco, México Oracle A tiempo completoJob Summary:We are seeking a highly skilled IT Technical Support Specialist to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance and support to our Spanish-speaking clients.Responsibilities:Act as the primary point of contact for Spanish-speaking clients seeking technical assistance and...
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Zapopan, Jalisco, México Oracle A tiempo completoJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance to customers, OEMs, and VARs for issues related to the installation, maintenance, and use of Oracle products.Key Responsibilities:Provide technical support...
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Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the IT organization at Oracle, you will provide technical assistance to employees 24/7. This role involves resolving technical questions and troubleshooting system hardware, operating systems, applications, and networks. You will be the primary point of contact for IT support and will provide advice and assistance to solve technical issues via...