Sales Growth Catalyst
hace 6 días
About Northware:
We are a leading manufacturer of authentic food products. Our mission is to provide exceptional customer service and drive sales growth through innovative solutions.
Job Summary:
We are seeking a highly motivated Sales Growth Catalyst to support our sales team in qualifying leads, introducing our products, and managing customer relationships throughout the sales process.
Key Responsibilities:
- Lead Qualification: Assist the sales team in identifying and qualifying potential leads through research and outreach efforts.
- Product Introduction: Effectively communicate the benefits of our products and the mission of Authentic Taste to prospective clients.
- Scheduling Discovery Meetings: Coordinate and schedule meetings between potential clients and the sales team to explore opportunities and demonstrate product value.
- Sampling Process Follow-Up: Ensure the sampling process is successful by following up with clients and providing virtual assistance when necessary to confirm customer satisfaction.
- Order Management: Work diligently to secure re-order or supplementary purchase orders (POs) and maintain ongoing communication with clients to facilitate the process.
- Relationship Management: Develop and nurture relationships throughout client organizations, ensuring regular follow-ups to assess their needs and satisfaction.
- Customer Service Excellence: Ensure outstanding customer service by being proactive and attentive, so that no customer has to ask for anything.
- Inventory Monitoring: Maintain accurate records of product inventory levels and communicate with clients to manage their par levels effectively.
- CRM Utilization: Use our proprietary CRM system to track interactions, manage customer data, and support continuous sales growth across accounts.
Requirements:
- Proven experience in Sales and understanding of Marketing.
- Proven experience in inside sales or customer service, preferably in the food manufacturing or CPG industry.
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in CRM software.
- A proactive attitude and a passion for innovation.
- Self-imposed high-quality expectations and proactiveness as a standard.
What We Offer:
- Competitive salary ($65,000 - $85,000 per year) and commission structure.
- The sales team does not get commission on individual accounts, but rather the entire pool of accounts.
- Opportunities for professional growth and development.
- Dedicated fully equipped call center.
- A collaborative and innovative work environment.
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